Assistant Manager

SmartRecruiters, Inc.; Vestavia Hills (AL); On-site; USD 38,000 - 54,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking a hands-on Assistant Manager to lead store operations, deliver exceptional customer service, and ensure efficient vehicle service. You will work under the Store Manager to uphold the company’s standards while promoting growth and leadership within the team.

The role emphasizes strong communication, operational oversight, and a commitment to safety and quality in a fast-paced automotive service environment.

Qualifications

• Hands-on management experience preferred.
• Strong customer service and communication skills.
• Automotive experience helpful but not required.

Responsibilities

• Supervise daily store operations and performance in the absence of the Store Manager.
• Greet customers and ensure high levels of service and satisfaction.
• Oversee vehicle service processes and ensure work is done accurately and efficiently.
• Coordinate with Service Consultants for additional recommended work.
• Maintain a safe, clean, and organized work area and manage inventory.

Skills

Leadership

Customer service

Communication

Automotive experience

Job description

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow intokey leadership roles.The Assistant Manager is responsible for inspecting and servicing vehicles in a quick and thorough manner for our customers, creating a superior environment through friendliness and professionalism. This position will adhere to and promote the Express Oil Change & Tire Engineers mission while operating within the confines of our company’s core values. All Assistant Managers will contribute to team success under the guidance and direction of the Store Manager.

Responsibilities include (but are not limited to):

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Complete work accurately and quickly allowing customers to remain in their vehicles
• Perform courtesies for every customer (cleaning the windshield, lubricating door hinges)
• Perform multi-point inspection
• Inspect vehicles for additional repairs needed
• Advise Service Consultant and/or VSI for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Must be able to perform all duties described in the SOS book
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Qualifications

We are looking for:

• High level of motivation with hands-on management skills
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Additional Information

Allinformation will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.