Assistant Manager

Express Oil Change & Tire Engineers; Cedar Park (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking an Assistant Manager in Cedar Park, Texas. This role involves leading operations, ensuring high-quality customer service, and managing vehicle inspections. The ideal candidate will have strong communication and management skills while contributing to a positive team environment.

Automotive experience is helpful but not mandatory. The position requires physical stamina and the ability to handle store operations in the absence of the Store Manager.

Qualifications

• High level of motivation with hands-on management skills.
• Top-notch customer service skills to build long-term relationships.
• Effective communication and interpersonal skills.

Responsibilities

• Create results for customers and team.
• Ensure high level of customer service.
• Perform multi-point inspection and advise on repairs.
• Manage operations in absence of Store Manager.

Skills

Customer service skills

Communication skills

Hands-on management skills

Job description

Assistant Manager

We are actively seeking top level, hands‑on management candidates with a desire to grow into key leadership roles. The Assistant Manager is responsible for inspecting and servicing vehicles in a quick and thorough manner for our customers, creating a superior environment through friendliness and professionalism. This position will adhere to and promote the Express Oil Change & Tire Engineers mission while operating within the confines of our company's core values. All Assistant Managers will contribute to team success under the guidance and direction of the Store Manager.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Complete work accurately and quickly allowing customers to remain in their vehicles
• Perform courtesies for every customer (cleaning the windshield, lubricating door hinges)
• Perform multi‑point inspection
• Inspect vehicles for additional repairs needed
• Advise Service Consultant and/or VSI for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Must be able to perform all duties described in the SOS book
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Qualifications

• High level of motivation with hands‑on management skills
• Top‑notch customer service skills with a desire to build long‑term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Physical Requirements

• Prolonged periods of standing, stooping, and bending
• At times, exerting 50–100 lbs of force occasionally and/or 10–25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

All information will be kept confidential according to EEO guidelines.