Assistant Manager

SmartRecruiters, Inc.; Hoover (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Express Oil Change & Tire Engineers is seeking a hands-on Assistant Manager to lead daily store operations and grow into key leadership roles. You will oversee customer service, vehicle servicing, and team performance while reporting to the Store Manager.

The role requires strong leadership, customer focus, and clear communication to maintain high service standards across all locations. Physical requirements and shift flexibility may apply in a fast-paced environment.

Qualifications

• Leadership experience with hands-on management
• Strong customer service and relationship-building skills
• Excellent verbal and written communication
• Automotive experience helpful but not required

Responsibilities

• Create results for customers, teammates and the company
• Greet customers courteously and provide a high level of service
• Complete work accurately and quickly while customers remain in their vehicles
• Perform courtesies (clean windshield, lubricate door hinges)
• Perform multi-point inspections
• Inspect vehicles for additional repairs needed
• Advise Service Consultant for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Skills

Hands-on management

Customer service

Communication skills

Automotive knowledge

Job description

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 400 locations across 21states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow intokey leadership roles.The Assistant Manager is responsible for inspecting and servicing vehicles in a quick and thorough manner for our customers, creating a superior environment through friendliness and professionalism. This position will adhere to and promote the Express Oil Change & Tire Engineers mission while operating within the confines of our company’s core values. All Assistant Managers will contribute to team success under the guidance and direction of the Store Manager.

Responsibilities include (but are not limited to):

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Complete work accurately and quickly allowing customers to remain in their vehicles
• Perform courtesies for every customer (cleaning the windshield, lubricating door hinges)
• Perform multi-point inspection
• Inspect vehicles for additional repairs needed
• Advise Service Consultant and/or VSI for additional mechanical service work
• Inspect fluid levels of power steering reservoir and transmission
• Inspect belts, hoses, and wiper blades
• Check air pressure of tires
• Maintain a safe, clean, and organized work area
• Must be able to perform all duties described in the SOS book
• Oversees and manages all store operations when the Store Manager is absent
• Must be able to do inventory and complete stock orders
• Must be able to open and close the store

Qualifications

We are looking for:

• High level of motivation with hands-on management skills
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Additional Information

Allinformation will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.