Assistant Manager

Anchor Point Management Group; Streetsboro (OH); On-site; USD 20,664 - 30,307; Full time

Job summary

Anchor Point Management Group is seeking an Assistant General Manager in Streetsboro, OH, to oversee operations at a Taco Bell unit. Responsibilities include managing shifts, training employees, ensuring cleanliness, and maintaining high service standards. Candidates should possess a high school diploma, supervisory experience, and excellent communication skills.

The role requires flexible availability and effective leadership to enhance team performance and customer satisfaction.

Qualifications

• Must be at least 18 years old.
• Completed all required training and certifications.
• Minimum of 6 months in a supervisory role, preferably in a service business.
• Legal right to work in the United States.
• Basic math and reading skills.

Responsibilities

• Greet customers and take orders.
• Maintain cleanliness of the restaurant.
• Manage shifts and employee treatment.
• Conduct food safety and prep audits daily.
• Assist with cash procedures.

Skills

Customer service

Cash handling

Team leadership

Communication skills

Time management

Education

High school diploma or GED

Tools

Cash register

Job description

Job Details

Job Location: 9223 State Rte 14 - Streetsboro, OH 44241. Salary Range: $15.00 - $22.00 Hourly.

Position Summary

The Assistant General Manager (AGM) provides additional management coverage of operating hours and direct supervision of operations to an individual Taco Bell unit. Like the Restaurant General Manager, they are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The AGM directly performs hands‑on operational work on an ongoing basis to train employees, respond to guest service needs or otherwise role‑model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities

• Greet customers with a friendly demeanor and accurately take their orders.
• Prepare and package food and drink products according to restaurant standards.
• Operate cash registers, process payments, and provide change to guests.
• Maintain the cleanliness and sanitation of the restaurant including back of house, lobby, and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
• Offer ongoing coaching and feedback to team members.
• Find, hire, and develop Taco Bell employees and guide new team members during onboarding.
• Assist with any safety concerns in the workplace.
• Report any serious issues to their manager and HR as needed.
• Conduct food safety and prep audits daily.
• Conduct daily inventory monitors performance and share responsibility for cash procedures.
• Assist with schedule creation and deployment of the team.
• Monitor speed of service and resolve bottlenecks to achieve goals.
• Monitor inventory and food preparation on a daily basis to adhere to company standards.
• Responsible for daily inventory, deliveries, restaurant opening and closing, and daily adjustments to shift staffing and crew deployment.
• Analyze sales, labor, inventory, and controllable expenses on a continual basis and take corrective action to meet or achieve margins and sales targets.
• Maintain day‑to‑day responsibility for cash procedures such as bank deposits, making change, opening and closing the safe, and audits.
• Assist the RGM to maintain proper time‑keeping and payroll procedures.

Qualifications

• Must be at least 18 years old or older.
• Strong preference for an internal promotion who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service‑related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can‑do attitude.
• Come to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and its affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all‑inclusive.