Assistant Manager

Workstream; Belleville (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Accident insurance

Paid time off

Float holidays

401(k) matching

Referral program

Employee discount

Job summary

Freddy’s Frozen Custard & Steakburgers in Belleville, IL is seeking a capable restaurant manager to lead daily operations and uphold our standards of hospitality, quality and cleanliness.

You will oversee team scheduling, inventory, labor costs and menu execution, use data to measure performance and KPIs, manage financial statements and vendor relations, and drive sales while mentoring staff.

This is a full-time, on-site role offering benefits and growth opportunities.

Qualifications

• Restaurant management experience required.
• Strong communication with guests, team, and managers.
• Experience managing inventory, schedules, and labor.
• Data-driven with KPI measurement.
• Familiarity with P&L and expense reporting.
• Proficient with common desktop software and restaurant POS.

Responsibilities

• Ensure hospitality, quality, and cleanliness align with Freddy's standards.
• Handle and resolve guest issues with satisfactory resolution.
• Provide guidance to staff with focus on operational excellence.
• Focus on efficiencies in production, labor and food costs.
• Ensure equipment is in good working order.
• Maintain good vendor relations.
• Promote delivery and rollout of new products, marketing, technology, and procedures.
• Support strategies for progress, sales growth and employee retention.
• Perform other duties as assigned.

Skills

Restaurant management

Communication with guests and team

Inventory management & scheduling

Data-driven decision making

P&L / expense reporting

Restaurant software / POS

Tools

POS systems

Desktop software

Job description

We are excited about this opportunity at Freddy’s!

• Full-time position with Health, Dental, Vision, Life, Disability and Accident Insurance
• Paid Time Off and Paid Float Holidays
• 401(k) and 401(k) matching
• Referral program
• Employee discount

Required Skills and Experience:

• Prior restaurant management
• Use of effective communication skills with guests, team members, and managers
• Ability to manage inventory; set team schedules; optimize labor hours; and drive sales
• Ability to use data to measure performance, productivity, sales, goals, andkey performance indicators
• Experience with financial statements, profit and loss statements and expense reporting
• Proficient in typical desktop software programs and restaurant operating systems

Specific Responsibilities:

• Ensure overall team commitment to Freddy's standards of Hospitality, Quality, and Cleanliness
• Handle and resolve guest issues with the commitment to satisfactory resolution
• Provide guidance to other employees with an emphasis on operational excellence
• Focus on efficiencies in production, labor and food costs
• Ensure equipment is in good working order at all times
• Maintain good vendor relations
• Promote the delivery and rollout of new products, marketing initiatives, technology, operational programs and procedures
• Support strategies to ensure operational progress, sales growth and employee retention
• Other responsibilities as assigned within the scope of the position

Physical Requirements (including but not limited to):

Available to work a variety of hours to include days, nights, and weekends – 40 – 50 hours per week; Must be able to work up to a 10-hour shift while standing or walking to perform

essential functions; Required to lift up to 50 pounds during the course of a workday; Require bending, stooping, and occasional use of a ladder.

Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions.