Assistant Manager

Neighborhood Cinema; Auburn (IN); On-site; USD 22,041 - 30,307; Full time

Job summary

Neighborhood Cinema is seeking an Assistant Manager dedicated to delivering an exceptional movie-going experience. You will lead a fast-paced team, resolve guest concerns, and uphold NCG standards while ensuring the cinema operates smoothly.

Ideal candidates are energetic, reliable, and capable of managing shift tasks from opening to closing, including training staff and handling concessions and inventory as needed. Evening and weekend availability is required.

Qualifications

• Must be 18 years of age or older and capable of performing Usher, Dual, and Team Lead duties.
• Ability to self-lead and prioritize building tasks including cleaning, sanitation, movie presentation, concessions and inventory.
• Reliable and on-time, with willingness to work evenings, weekends and holidays.
• Responsible and approachable manager trusted by employees and able to handle discipline when needed.

Responsibilities

• Lead by example to operate the building autonomously and supervise staff on the floor.
• Train new staff and conduct engagement meetings; support discipline when necessary.
• Resolve guest concerns and uphold NCG standards to ensure a safe, clean, and guest-centered experience.
• Open and close the cinema and manage related duties for smooth business operations.

Skills

High energy

Initiative

Teamwork

Customer service

Reliability

Professional appearance

Leadership

Attention to detail

Job description

Be part of a team that is dedicated to exceeding the expectations of the movie-going experience.

Once you submit this form, you will receive a confirmation email that your information has been received

At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Who we want:

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do:

The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and if necessary, discipline, to NCG Standards.

Position requirements:

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects