Assistant Manager

moe; Ann Arbor (MI); On-site; USD 28,000 - 34,000; Part time

Job summary

moe in Ann Arbor, MI is seeking an Assistant Manager to oversee restaurant operations, drive sales, and ensure guest satisfaction. You will report to the General Manager and lead team members across shifts, maintaining high food quality, service, cleanliness, safety and sanitation.

Responsibilities include scheduling to optimize labor, enforcing cash controls, training staff, and executing brand campaigns. You will collaborate to deliver prompt, friendly service, manage orders across dine-in,

Qualifications

• High school diploma or equivalent required.
• Experience in a fast-paced restaurant environment preferred.
• Ability to lead and motivate a team and deliver excellent guest service.

Responsibilities

• Oversee daily restaurant operations to grow sales and ensure guest satisfaction.
• Direct and support team members on a shift-by-shift basis; maintain high quality food and service.
• Enforce cash control policies and ensure accurate daily paperwork.
• Schedule staff efficiently to optimize labor and respond to business trends.
• Collaborate on promotions and campaigns to drive brand initiatives.
• Maintain health, safety, and sanitation standards across all dining and food prep areas.

Skills

Team leadership

Customer service

Cash handling

Scheduling

Food safety

Communication

Education

High School Diploma

Job description

Now Hiring: Assistant ManagerCompensation: $20 per hour - $25 per hourLocation: Ann Arbor, MIReporting Relationship: The Assistant Manager reports to the General ManagerThe Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.Essential Functions:Ensure a High Quality OperationMaintain ControlsManage Team MembersAdvocate a Team EnvironmentManage Personal DevelopmentEnsure a High Quality OperationProvides Team Members, Managers, and Guests with a positive experience and atmosphere.Ensures prompt, friendly serviceEnsures the production of high quality food on a consistent basis.Directs overall activities and performance of team members on a shift-by-shift basis.Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.Manages efforts to ensure a positive guest and team experience.Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside and delivery.Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions.Completes daily paperwork and projects on a timely basis.Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.Drives positive results for labor through proactive scheduling and reacting to business trends.Controls operating costs by instituting awareness through the restaurantManage Team MembersEnsures quality recruiting and training of new team members.May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.Creates positive relationships with team members and managers by treating all members with respect.Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.Supports and practices an open door policy.Job Type: Hourly/Part-TimeEducation: High School Diploma or equivalent