Manager

Workstream; Marco Island (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Tropical Smoothie Cafe is seeking a café manager on site in Florida to lead store operations, drive sales growth, and uphold high customer service standards. You will oversee front-of-house and back-of-house teams, ensure sanitation, and coordinate local marketing efforts to boost brand presence.

The role requires at least 1 year of managerial experience in a fast-casual setting, strong communication skills, and proficiency with standard office software.

Qualifications

• Minimum 1 year of managerial experience in restaurant/fast-casual.
• Experience recruiting, hiring, training, and developing staff.
• Experience in growing sales and customer service.
• Ability to drive operational excellence in front of house and back of house.
• Proven track record of managing cost of goods and labor.
• Strong understanding of P&L and budgets.
• Basic computer skills (Word, Excel, Outlook).
• Excellent verbal and written communication.

Responsibilities

• Monitor sales growth and cost control against budget and performance.
• Maintain and exceed customer expectations to build brand loyalty.
• Present a professional image by maintaining sanitation and appearance standards.
• Communicate and stay updated on marketing and promotional materials.
• Execute marketing and sales programs following guidelines.
• Build café sales by cultivating relationships in the business community and initiating local store marketing campaigns.

Skills

Managerial experience

Recruiting

Training

Development

Sales growth

Customer service

P&L understanding

Cost control

Communication

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Benefits

Discussed during interview

Duties & Responsibilities

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns.

Requirements

• Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front of the house & back of the house.
• Must have a proven track record of managing cost of goods & labor.
• Strong skills in understanding P&L reports & budgets.
• Basic computer skills, including Microsoft Word, Excel and Outlook.
• Effective verbal & written communication skills.

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made our favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.