Assistant Manager

C-A-L Stores Companies Inc; Alabama; On-site; USD 42,000 - 65,000; Full time

Job summary

C-A-L Stores Companies Inc is seeking a Manager-on-Duty to lead daily store operations, guide staff, and drive sales profitability. You will support the Store Manager in merchandising, scheduling, and cost controls while maintaining high customer service standards.

The role requires adapting to fast-changing conditions, managing payroll, and ensuring security and compliance. Candidates should have retail experience and strong communication and interpersonal skills.

Qualifications

• 3 years of experience in a retail environment preferred.
• Advanced knowledge of Eagle Browser preferred.
• Experience in different departments of the store preferred.
• Advanced knowledge of operating a POS system preferred.
• High School Diploma or equivalent combination of education and experience.

Responsibilities

• Oversee daily store operations as manager-on-duty.
• Promote and maintain customer service.
• Assist Store Manager with merchandising, staffing, and profitability.
• Plan schedules and coordinate staff assignments.
• Monitor inventory and vendor replenishment.
• Ensure security, sales, and recordkeeping procedures.
• Address customer complaints and inquiries.
• Open/close store and manage payroll budget.

Skills

Retail experience

Customer service

Communication

Interpersonal skills

Education

High School Diploma

Tools

Eagle Browser

POS system

Job description

Description

Primary Purpose: To be responsible for all daily store operations when operating as the manager-on-duty. To assist the Store Manager in managing all aspects of the retail store by promoting and maintaining customer service. In addition, to be responsible for overseeing the operation of the store to maximize sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.

Essential Duties and Responsibilities

• Coordinate sales promotion activities and prepare (or lead associates to prepare) merchandise displays and signage.
• Recruit, train, develop, and communicate with all staff and assess performance on a daily, monthly, and annual basis.
• Plan and prepare work schedules to assign associates to specific duties.
• Monitor and order merchandise from distribution center to replenish merchandise in store.
• Ensure compliance of associates with established security, sales, and recordkeeping procedures and practices.
• Address, problem-solve, and resolve customer complaints or inquiries.
• Open and close the store when needed, including security and related duties.
• Manage payroll budget and fiscal responsibilities with corporate office.
• In the absence of the Store Manager, assume all duties of the Store Manager to make appropriate decisions for the daily operations of the store.

Other Duties and Responsibilities

• May be required to operate a forklift on occasion. Forklift certification will be required and obtained on the job.
• May be required to dispense propane on occasion. Propane certification will be required and obtained on the job.
• Help in departments when needed.
• Perform daily cleaning – such, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the store floor.
• Other duties assigned as needed.

Qualifications

• 3 years of experience working in a retail environment preferred.
• Advanced knowledge of Eagle Browser preferred.
• Experience working in different departments of the store preferred.
• Advanced knowledge of operating a POS system preferred.
• High School Diploma or equivalent combination of education and experience.
• Ability to obtain and possess valid driver’s license and insurance.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Familiar with standard retail concepts and practices.
• Familiar with reading and understanding industry and financial reports.
• Experience using Microsoft Word and Excel.