Assistant Maintenance Manager - $2,000 SIGN ON BONUS

AION Management; Columbus (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Pointe at Northern Woods in Columbus is seeking an Assistant Maintenance Manager to support the Service Manager in overseeing daily maintenance and service operations at the property level. This role assists with preventative maintenance execution, work order management, and supervision of maintenance staff to maintain high service quality.

You will ensure compliance with life-safety standards, manage scheduling and documentation of requests, and strive for resident satisfaction while protecting

Qualifications

• High school diploma or equivalent; technical certification preferred.
• 3+ years maintenance or facilities experience, preferably in multifamily or property management.
• Working knowledge of HVAC, plumbing, electrical, and life-safety systems.
• EPA Universal Certification required; CPO/CAMT preferred.

Responsibilities

• Assist in overseeing daily maintenance operations for residential units, common areas, and building systems
• Respond to and help coordinate service requests, unit turns, and emergency repairs
• Perform hands-on maintenance tasks including HVAC, plumbing, electrical, and general repairs as needed
• Help ensure accurate scheduling, documentation and timely close-out of service requests, unit turns and inspections

Skills

HVAC knowledge

Electrical systems

Plumbing knowledge

Life-safety systems

Documentation & CMMS

Communication skills

Education

High school diploma or equivalent

Technical certification preferred

EPA Universal Certification

CPO (Preferred)

CAMT (Preferred)

Tools

MS Office

Maintenance management software

Mobile maintenance apps

Job description

Assistant Maintenance Manager at Pointe at Northern Woods in Columbus supports the Service Manager in overseeing daily maintenance and service operations at the property level. This role assists with preventative maintenance execution, work order management, compliance with life‑safety standards, and supervision of maintenance staff. The Assistant Maintenance Manager plays a key role in ensuring service quality, operational efficiency, and resident satisfaction while maintaining the property’s physical assets.

Essential Duties And Responsibilities

• Assist in overseeing daily maintenance operations for residential units, common areas, and building systems
• Respond to and help coordinate service requests, unit turns, and emergency repairs
• Perform hands‑on maintenance tasks including HVAC, plumbing, electrical, and general repairs as needed
• Help ensure accurate scheduling, documentation and timely close‑out of service requests, unit turns and inspections

Assistant Maintenance Manager at Pointe at Northern Woods in Columbus supports the Service Manager in overseeing daily maintenance and service operations at the property level. This role assists with preventative maintenance execution, work order management, compliance with life‑safety standards, and supervision of maintenance staff. The Assistant Maintenance Manager plays a key role in ensuring service quality, operational efficiency, and resident satisfaction while maintaining the property’s physical assets.

Essential Duties And Responsibilities

Maintenance and Service Operations

• Assist in overseeing daily maintenance operations for residential units, common areas, and building systems
• Respond to and help coordinate service requests, unit turns, and emergency repairs
• Perform hands‑on maintenance tasks including HVAC, plumbing, electrical, and general repairs as needed
• Help ensure accurate scheduling, documentation and timely close‑out of service requests, unit turns and inspections

Preventative Maintenance

• Support planning and execution of preventative maintenance (PM) programs in accordance with company policy
• Assist with scheduling PM services and preparing units for inspection
• Ensure PM inspections are completed and documented in the designated maintenance management system
• Identify maintenance issues during PMs and report findings to the Service Director

Compliance and Risk Management

• Assist in maintaining compliance with life‑safety standards, building codes, and company policies
• Verify that smoke detectors, CO detectors, fire stops, and other safety devices are installed and operational
• Identify and report mold‑related growth (AMG), leaks, and other high‑risk conditions immediately
• Follow and enforce safety protocols and proper use of personal protective equipment (PPE)

Team Support and Supervision

• Support supervision and training of maintenance technicians and service staff
• Provide guidance and technical assistance to team members
• Step into leadership role in the absence of the Service Director
• Promote teamwork, accountability, and professional conduct

Vendor and Inventory Support

• Assist in coordinating vendor services and monitoring quality of work
• Help manage inventory levels and organization of maintenance supplies
• Ensure materials and tools are properly stored and maintained

Resident and Stakeholder Interaction

• Communicate with residents regarding maintenance scheduling and service completion
• Support resident satisfaction through timely, professional service delivery
• Coordinate with property management and service leadership as needed

Qualifications

Education and Experience

• High school diploma or equivalent (technical certification preferred)
• 3+ years of maintenance or facilities experience, preferably in multifamily or property management
• Working knowledge of HVAC, plumbing, electrical, and life‑safety systems

Certifications

• EPA Universal Certification required
• CPO (Certified Pool Operator) Preferred
• CAMT (Preferred)

Skills & Competencies

• Ability to clearly document work and use maintenance management software
• Understanding of Microsoft Office
• Experience using mobile maintenance or inspection applications
• Strong communication, and coaching skills.
• Valid driver’s license and reliable transportation

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to climb ladders, access mechanical spaces, and work in varying weather conditions
• Ability to respond to after‑hours emergencies as required