Assistant Laundry Manager

Loews Hotels & Co; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

One free meal per shift

Free theme park access

Job summary

Loews Hotels & Co is seeking a detail-oriented Assistant Manager of Laundry to ensure our laundry operations run efficiently and meet high standards of cleanliness and quality. You will support the Manager in overseeing daily operations, lead a team of laundry attendants, and uphold impeccable linen and garment care for our guests and property.

The role requires previous laundry or housekeeping experience, strong leadership, and the ability to work weekends or holidays.

Qualifications

• Previous experience in laundry operations or housekeeping preferred.
• Strong leadership and organizational skills.
• Ability to work weekends, holidays, and flexible shifts.

Responsibilities

• Assist in daily operations of laundry facilities, including washing, drying, and finishing processes.
• Monitor equipment performance and report maintenance needs promptly.
• Ensure proper handling and care of linens, uniforms, and guest items.
• Inspect finished products for cleanliness and quality standards.
• Maintain accurate records of production and inventory.
• Supervise laundry attendants during shifts.
• Provide on-the-job guidance and reinforce safety and operational standards.
• Assist with scheduling and timekeeping as directed by the Manager.

Skills

Leadership

Organizational skills

Communication skills

Scheduling

Timekeeping

Team mentoring

Safety compliance

Tools

Laundry equipment handling

Job description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?We offer excellent benefits and perks including one free meal per shift and free theme park access.We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.We embrace diversity at our core and offer the opportunity for all team members to reach their potential.We invest in training and development opportunities for all team members.We promote social responsibility by being a good neighbor in the community.We care for you, just as we care for others.Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.About Lakewood Regional SupportOur regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.What We're Looking For:A detail-oriented and service-driven Assistant Manager of Laundry who ensures our laundry operations run efficiently and meet the highest standards of cleanliness and quality. You'll support the Manager in overseeing daily operations, lead by example, and guide a team dedicated to delivering impeccable linen and garment care for our guests and property.Who You Are:Hospitality Enthusiast: You take pride in creating memorable guest experiences through exceptional serviceQuality Advocate: You maintain high standards for cleanliness and presentationOperational Supporter: You assist with scheduling, inventory, and workflow managementEfficiency Expert: You identify opportunities to streamline processes and reduce wasteTeam Mentor: You foster a positive, inclusive, and high-performing work environmentVeterans and military spouses are encouraged to applyWhat You'll Do:Assist in daily operations of laundry facilities, including washing, drying, and finishing processesMonitor equipment performance and report maintenance needs promptlyEnsure proper handling and care of linens, uniforms, and guest itemsInspect finished products for cleanliness and quality standardsImplement corrective actions when standards are not metMaintain accurate records of production and inventorySupervise laundry attendants during shiftsProvide on-the-job guidance and reinforce safety and operational standardsAssist with scheduling and timekeeping as directed by the ManagerEnsure compliance with health and safety regulationsSupport emergency response protocols when neededMaintain certifications and training as requiredOther Responsibilities:Regular attendance in conformance with standardsMay be required to work varying schedules to reflect business needsRequired to attend all mandatory training sessions and meetingsPerform other duties as assignedRegularly lift up to 40 pounds, bend, crouch, kneel, push, pull, and walkStand for extended periods during shiftsYour Qualifications Include:Previous experience in laundry operations or housekeeping preferredStrong leadership and organizational skillsKnowledge of laundry equipment and chemical handling a plusAbility to work weekends, holidays, and flexible shiftsExcellent communication and interpersonal skillsWho You'll Supervise:Laundry AttendantsLoews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.