Assistant Laundry Manager

Loews Hotels & Co; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Job summary

Loews Hotels & Co in Orlando seeks a detail-oriented Assistant Manager of Laundry to oversee daily laundry operations, lead a team of attendants, and ensure the highest standards of cleanliness and care for linens and guest items. You will support the Manager, manage scheduling, and drive efficiency while maintaining safety protocols.

The role requires leadership, strong organization, and the ability to work flexible shifts, including weekends.

Qualifications

• Experience in laundry operations or housekeeping preferred.
• Strong leadership and organizational skills are essential.
• Knowledge of laundry equipment and chemical handling is a plus.
• Ability to work weekends, holidays, and flexible shifts.

Responsibilities

• Assist in daily laundry operations, including washing, drying, and finishing.
• Supervise attendants during shifts and provide on-the-job guidance.
• Monitor equipment performance and report maintenance needs.
• Ensure proper handling and care of linens and uniforms.
• Maintain records of production and inventory; enforce safety standards.
• Support scheduling and timekeeping as directed by the Manager.
• Ensure compliance with health and safety regulations.

Skills

Laundry operations experience

Leadership ability

Knowledge of laundry equipment

Flexibility for weekends/holidays

Excellent communication skills

Job description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

What We’re Looking For

A detail-oriented and service-driven Assistant Manager of Laundry who ensures our laundry operations run efficiently and meet the highest standards of cleanliness and quality. You’ll support the Manager in overseeing daily operations, lead by example, and guide a team dedicated to delivering impeccable linen and garment care for our guests and property.

Who You Are

• Hospitality Enthusiast: You take pride in creating memorable guest experiences through exceptional service
• Quality Advocate: You maintain high standards for cleanliness and presentation
• Operational Supporter: You assist with scheduling, inventory, and workflow management
• Efficiency Expert: You identify opportunities to streamline processes and reduce waste
• Team Mentor: You foster a positive, inclusive, and high-performing work environment

Veterans and military spouses are encouraged to apply

What You’ll Do

• Assist in daily operations of laundry facilities, including washing, drying, and finishing processes
• Monitor equipment performance and report maintenance needs promptly
• Ensure proper handling and care of linens, uniforms, and guest items
• Inspect finished products for cleanliness and quality standards
• Implement corrective actions when standards are not met
• Maintain accurate records of production and inventory
• Supervise laundry attendants during shifts
• Provide on-the-job guidance and reinforce safety and operational standards
• Assist with scheduling and timekeeping as directed by the Manager
• Ensure compliance with health and safety regulations
• Support emergency response protocols when needed
• Maintain certifications and training as required

Other Responsibilities

• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned
• Regularly lift up to 40 pounds, bend, crouch, kneel, push, pull, and walk
• Stand for extended periods during shifts

Your Qualifications Include

• Previous experience in laundry operations or housekeeping preferred
• Strong leadership and organizational skills
• Knowledge of laundry equipment and chemical handling a plus
• Ability to work weekends, holidays, and flexible shifts
• Excellent communication and interpersonal skills

Who You’ll Supervise

Laundry Attendants

Company Information

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Equal Opportunity Employer

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.