Assistant Housekeeping Supervisor

Raines Company; Waynesville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel management firm is seeking an Assistant Housekeeping Supervisor to uphold cleanliness standards and enhance guest satisfaction. The role involves supervising staff, managing inventory, and ensuring a safe environment. The company offers competitive benefits and opportunities for career advancement.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points-based bonus

Daily pay

Employee Referral bonus program

Qualifications

• Experience in customer service or guest-related roles.
• Hospitality industry experience preferred.

Responsibilities

• Supervising departmental operations.
• Assigning tasks and inspecting work for standards compliance.
• Greeting guests and responding to requests.

Skills

Communication

Multitasking

Customer Service

Education

High School Diploma

Job description

Join to apply for the Assistant Housekeeping Supervisor role at Raines Company.

Position Summary: The Assistant Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met.

We offer: Medical/Dental/Vision benefits, a generous PTO program, points-based bonus, daily pay, an Employee Referral bonus program, and opportunities for career advancement within a company recognized for rewarding excellence.

Established in 1988, Raines Company has grown into a leading hotel development, management, and investment firm with a family-oriented culture that values relationships with employees, partners, and communities.

Essential Job Functions

• Greeting guests and responding to requests
• Maintaining a safe and healthy environment in guest rooms
• Assigning tasks and inspecting work for standards compliance
• Providing training for team members
• Supervising departmental operations
• Managing inventory and supplies
• Addressing guest complaints and taking corrective actions
• Changing bed linens and making beds
• Replacing towels and bathroom amenities
• Cleaning floors, carpets, furniture, and public areas
• Reporting maintenance issues
• Updating room status and restocking supplies
• Following health and safety protocols
• Participating in meetings and interacting with guests to ensure satisfaction

Qualifications

• High school diploma, GED, or equivalent
• Experience in customer service or guest-related roles
• Experience cleaning in a customer-focused environment
• Hospitality industry experience preferred
• Supervisory experience preferred
• Effective communication skills
• Ability to multitask and work under pressure

Physical Requirements

Frequent standing and movement, handling objects and equipment, occasionally lifting up to 50 pounds, and close observation skills.

Additional Information

Raines is an Equal Opportunity Employer committed to diversity and inclusion. Pre-employment background checks are required.