Assistant Housekeeping Supervisor

Hilton Garden Inn Greenville; Grapevine (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Raines Co. is seeking a Housekeeping Supervisor to ensure cleanliness and service quality across guest areas. The role involves supervising room attendants, training staff, and maintaining health and safety standards while delivering exceptional guest experiences.

Experience in hospitality is required, with preferred supervisory background. The company emphasizes a supportive culture and opportunities for advancement within a family-oriented organization.

Qualifications

• Experience in hospitality as a room attendant or similar role.
• Prior supervisory experience preferred.
• Experience cleaning in a customer-focused environment.

Responsibilities

• Greeting guests and responding to requests.
• Maintain a healthy and safe environment in guest rooms.
• Assign tasks and inspect work to ensure standards.
• Provide training for team members.
• Assist in the overall supervision of the department.
• Inventory supplies and report needs in a timely fashion.
• Investigate complaints and take corrective action.
• Change bed linens and make beds.
• Replace used towels and amenities.
• Sweep, mop floors and vacuum carpets.
• Dust and polish furniture and empty trash.
• Clean public areas and report maintenance needs.

Skills

Guest interaction

Supervisory skills

Training others

Health and safety

Education

High school diploma

GED or equivalent

Job description

Raines Co. - Your Future is Now!

Position Summary:

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Assign tasks inspect work to ensure it’s up to standard
• Provide training for team members
• Assist in the overall supervision of the department
• Inventory supplies and provide lists of needed items in a timely fashion
• Investigate complaints regarding housekeeping services and takes corrective action
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education:

Experience in the hospitality industry as a room attendant or similar role

Prior supervisory experience preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.