Room Attendant

Hampton Inn Grapevine; Grapevine (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Raines Co. is hiring a Room Attendant to clean and service guest rooms, ensuring a pleasant stay for guests in a hospitality setting. You will greet guests, change bed linens, replace towels, and maintain clean, safe rooms and corridors.

Experience in customer service or hospitality is preferred. A high school diploma or GED is required. Pre-employment background check and adherence to health and safety rules are part of the selection process.

Qualifications

• Experience in customer service, forward-facing, or other guest-related positions.
• Prior experience in the hospitality industry as a room attendant preferred.
• Experience cleaning in a customer focused environment.
• Experience with specific Brand as it applies.
• Minimum High school diploma, GED or equivalent.

Responsibilities

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Skills

Customer service

Hospitality experience

Cleaning experience

Education

High school diploma or equivalent

Job description

Raines Co. - Your Future is Now!

Position Summary:

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Greeting guests and responding to requests
• Maintain a healthy and safe environment in guest rooms
• Changing bed linen and making beds
• Replacing used towels and other bathroom amenities, such as shampoo and soap
• Sweeping and mopping floors
• Vacuuming carpets
• Dusting and polishing furniture
• Emptying trash containers
• Cleaning public areas, such as corridors
• Reporting any technical issues and maintenance needs
• Updating status of guest rooms on assignment board
• Restocking cleaning cart and/or supplies
• Follow all health and safety rules
• Attends meetings as required

Experience and Education:

Experience in customer service, forward-facing, or other guest-related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer focused environment

Experience with specific Brand as it applies

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V