Assistant Housekeeping Manager: Lead Operations & Rooms

Coury Hospitality; Bentonville (AR); On-site; USD 40,000 - 58,000; Full time

Job summary

AC Hotel Bentonville is seeking an Assistant Housekeeping Manager to support the Executive Housekeeper in overseeing daily housekeeping operations. This role blends oversight with hands-on leadership to maintain hotel standards and a culture of pride and accountability.

The position involves training, scheduling, and service oversight, with a focus on guest satisfaction and safety procedures in a fast-paced environment.

Qualifications

• Prior housekeeping supervisory experience in a hotel preferred.
• Strong attention to detail and quality standards.
• Effective communication and interpersonal skills.
• Ability to lead by example in a hands-on environment.
• Strong organizational and time-management skills are important.
• Ability to multitask in a fast-paced setting.
• Professional appearance and service-oriented demeanor.
• Ability to work collaboratively with leadership and team members.
• Flexibility to work weekends, holidays, and varying shifts.

Responsibilities

• Assist in supervising daily housekeeping operations, including guest rooms and public areas.
• Conduct room and public area inspections to ensure cleanliness, presentation, and readiness standards.
• Support training, coaching, and onboarding of housekeeping curators.
• Assist with daily staffing assignments, shift coverage, and break coordination.
• Monitor room status and communicate effectively with the Front Office to support operations.
• Ensure timely execution and delivery of guest amenities, special requests, and service recovery items.
• Address guest concerns related to housekeeping service during assigned shifts, escalating issues as needed.
• Assist with inventory tracking of linens, supplies, amenities, and equipment.
• Support compliance with safety, sanitation, and environmental procedures.
• Maintain accurate housekeeping logs, checklists, and reports.
• Lead by example, performing hands-on duties as needed to support the team.
• Additional tasks and responsibilities may be assigned by the manager.

Skills

Attention to detail

Effective communication

Lead by example

Time management

Multitasking

Team leadership

Guest service orientation

Job description

AC Hotel Bentonville is seeking an Assistant Housekeeping Manager to support the Executive Housekeeper in overseeing daily housekeeping operations. This role blends oversight with hands-on leadership to maintain hotel standards and a culture of pride and accountability.

The position involves training, scheduling, and service oversight, with a focus on guest satisfaction and safety procedures in a fast-paced environment.