Hotel Housekeeping Leader: Elevate Guest Experience

Atrium Hospitality; Spring Dale (WV); On-site; USD 54,000 - 60,000; Full time

Job summary

Atrium Hospitality in Springdale, AR seeks a dedicated housekeeping leader to oversee daily operations, inspire the team, and deliver a best-in-class guest experience at Springdale Hampton Inn & Suites.

You will manage staffing, payroll, and supply costs, train associates on brand standards, and ensure cleanliness programs meet Atrium SPIRIT values, contributing to hospitality excellence.

Qualifications

• Experience managing housekeeping teams.
• 3+ years in hotel housekeeping management.
• High school diploma or equivalent.
• Tech-savvy with Microsoft Office.

Responsibilities

• Lead and inspire the Housekeeping team to deliver a best-in-class guest experience every day.
• Engage with guests warmly, handle concerns swiftly, and ensure operational standards are met.
• Manage department finances by scheduling efficiently, tracking payroll, and controlling supply costs.
• Oversee staffing—from interviewing to coaching—and support performance management with fairness and clarity.
• Train Associates on brand standards and Atrium’s Cleanliness Assured program to keep quality top-notch.

Skills

Housekeeping management

Team leadership

Customer service

Bilingual skills a plus

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Atrium Hospitality in Springdale, AR seeks a dedicated housekeeping leader to oversee daily operations, inspire the team, and deliver a best-in-class guest experience at Springdale Hampton Inn & Suites.

You will manage staffing, payroll, and supply costs, train associates on brand standards, and ensure cleanliness programs meet Atrium SPIRIT values, contributing to hospitality excellence.