Assistant Housekeeping Manager - Guest Experience Lead

Travel + Leisure Co.; Saint George (UT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Wellness program

Job summary

Travel + Leisure Co. is seeking an Assistant Housekeeping Manager to support the Housekeeping Manager in operations, budget controls, and guest satisfaction. This role involves hiring, training, motivating and coaching housekeeping staff, while ensuring QA and safety standards are met and financial tracking is maintained.

You will assist with inventory, purchasing, and weekly/monthly reports, and help with daily unit inspections to uphold service excellence.

Qualifications

• Ability to coach, mentor, train and develop staff.
• 3 years related housekeeping experience.
• 2+ years supervisory experience preferred.
• 1-3 years hospitality customer service experience.

Responsibilities

• Assist with hiring, training, motivating, recognizing, coaching and developing Housekeeping associates.
• Hold staff accountable to the QA process and ensure compliance with QA, Loss Prevention and safety standards procedures.
• Manage inventory and purchasing; complete weekly and monthly cleans reports; track financials.
• Participate in daily operations including cleaning and inspecting units to maintain standards.

Skills

Staff development

Supervisory experience

Customer service

Hospitality knowledge

Job description

Travel + Leisure Co. is seeking an Assistant Housekeeping Manager to support the Housekeeping Manager in operations, budget controls, and guest satisfaction. This role involves hiring, training, motivating and coaching housekeeping staff, while ensuring QA and safety standards are met and financial tracking is maintained.

You will assist with inventory, purchasing, and weekly/monthly reports, and help with daily unit inspections to uphold service excellence.