Job Title: Assistant Housekeeping Manager
Position Type: Permanent | Full-Time
Compensation: Up to $75,000 annually, depending on experience
About the Role
We are seeking an experienced and motivated Assistant Housekeeping Manager to join our team. This leadership role supports the Housekeeping Manager in overseeing daily operations, ensuring guest satisfaction, and maintaining the highest standards of cleanliness, safety, and service. The ideal candidate will bring strong management skills, proven hotel housekeeping experience, and the ability to motivate and inspire a diverse team.
Qualifications
- Minimum 2 years of hotel management experience in housekeeping or a similar department.
- Strong leadership, organizational, and communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proven knowledge of Opera PMS preferred.
- Commitment to guest service excellence and safety standards.
Key Responsibilities
- Assist the Housekeeping Manager in training, motivating, and inspiring staff to deliver exceptional guest service and adhere to brand standards.
- Act as Manager on Duty (MOD) in the absence of senior management.
- Open and close the Housekeeping Department as scheduled.
- Conduct and/or attend daily team briefings.
- Perform inspections of VIP rooms, guest rooms, and common areas to ensure cleanliness, order, and safety.
- Train and monitor performance of room attendants and housepersons; provide clear communication, guidance, and coaching.
- Assign daily housekeeping boards and manage workloads to ensure tasks are completed within shift.
- Oversee the proper care and use of supplies, equipment, and housekeeping areas.
- Ensure compliance with LQA (Leading Quality Assurance) standards and enforce hotel COVID-19 safety protocols.
- Maintain appropriate par levels of guest supplies and assist with inventory control.
- Monitor staff adherence to safety protocols and regulatory requirements.
- Utilize Opera PMS for room assignments and operational reporting.
- Maintain knowledge of property amenities and local area attractions.
- Perform other related duties as assigned.
We value our team members and are proud to offer a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan with Employer Contribution
- Career development and growth opportunities
- Employee discounts on hotel services and partner programs