Assistant Golf Professional

Troon; Scottsdale (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Troon North Golf Club in Scottsdale, AZ is seeking an Assistant Golf Professional who is eager to learn and contribute in a fast-paced hospitality environment.

You will assist in sales, merchandise, POS operations, handicapping, tee sheets, and guest relations; you will help create lesson plans and support retail activities.

This role offers exposure to a global golf management company and opportunities to grow within Troon’s network.

Qualifications

• Associate degree or 6 months to 1 year related experience or training.
• Excellent English communication and customer service skills.
• Experience with POS and tee time systems preferred.

Responsibilities

• Assist in sales, merchandise, and POS operations. Reconcile payments and errors.
• Coordinate handicap tracking and tee sheet management with staff.
• Promote club golf activities and assist in lesson planning and group instruction.
• Maintain organized golf shop stock and assist with merchandising and sales.

Skills

POS systems

Tee time system

MS Office

Customer service

English proficiency

Education

Associate’s degree

Tools

POS software

Golf tee time system

Job description

Troon North Golf Club, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for an Assistant Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part ofTroon, you’ll contribute to a global leader in golf and community management.

General Purpose:

Assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.

Essential Duties:

• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
• Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no show charges as applicable.
• Promotes all club golf activities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
• Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Monitors all members’ scores, reports handicapping to USGA and bills members.
• Follows established opening and closing procedures.
• Assists with associate training.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• Associate’s degree (AA); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches.
• Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells.
• Occasionally lifts up to 50 pounds.

Environment/Noise:

• Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

• Current PGA/LGPA Membership

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com.