Assistant Golf Professional

HSH Group / The Peninsula Hong Kong; California; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Discounts on Lodge

Golf discounts

Dining discounts

Job summary

The Quail Lodge & Golf Club in Carmel Valley, California, seeks an Assistant Golf Professional to support the Golf department. This role offers an opportunity to learn and grow within a strong golf operation, on a renowned course with excellent benefits.

Responsibilities include event coordination, guest reception at the golf shop, tee-time reservations, and maintaining shop appearance, with a focus on exceptional customer service and professional interaction with members and guests.

Qualifications

• Experience delivering high-level customer service in a fast-paced golf or hospitality setting.
• Minimum three years golf course experience.
• Current progress or interest towards attaining PGA Membership.
• Ability to interact professionally with members and guests.
• Familiarity with retail/cash handling using a POS system.

Responsibilities

• Organize group outings, events and tournaments and coordinate communication between departments.
• Act as receptionist to guests in the golf shop.
• Coordinate details of golf events (scorecards, proximities, pairings, rules sheet, scoreboard).
• Reserve tee times for members and guests; process payments for tee times and shop purchases using the POS system.
• Maintain golf shop appearance and merchandise, including inventory and cleaning.

Skills

Customer service

Retail operations

Cash register

Event coordination

Golf knowledge

PGA progress

Tools

POS system

Job description

Working alongside the amazing team at The Quail, we are seeking an Assistant Golf Professional to support our Golf department.

• Work on a renowned golf course located in sunny Carmel Valley, California.
• Learn and grow within a strong golf operation.
• Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.

Key Accountabilities

• Organize group outings, special events and tournaments and manage communication between departments to help ensure coordination of activities.
• Act as receptionist to all guests coming in and/or calling the golf shop
• Assist with coordinating details of golf events (scorecards, proximities, pairings, rules sheet, scoreboard, etc.)
• Reserve tee times for members and outside guests; collect payment for tee times and golf shop retail purchases using the Point-of-Sales system
• Assist with the cleaning, inventory, and maintaining the golf shop's appearance and merchandise

General Requirements

• The ability to work in a fast-paced environment and be able to maintain organization and a positive attitude
• Minimum three years golf course experience
• Current progress or interest towards attaining PGA Membership
• The ability to interact professionally with members and guests and deliver exceptional customer service
• The ability to learn and efficiently work in a retail environment including use of a cash register