Assistant GM: P&L, DIY Service Lead & Coaching

Advance Auto Parts Inc.; Winchester (VA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts Inc. is seeking an Assistant General Manager in Winchester, VA to lead store operations and profitability. The role emphasizes P&L awareness, customer service excellence, and supervision of DIY services such as battery installations and wiper replacements.

The successful candidate will drive sales performance, manage scheduling, and coach team members to meet service objectives, while ensuring safety and quality across all store activities.

Qualifications

• High school diploma or GED; Bachelor's degree in business or related area preferred.
• ASE certification preferred but not required.
• 2-3 years of experience managing a team of 10–20 in a fast-paced retail environment.

Responsibilities

• Review and analyze P&L statements.
• Provide GAS3 selling experience for DIY and DIFM customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Maintain high standards of customer service and handle complaints.
• Assist in manager-on-duty duties: coaching, floor/phone mgmt, task assignment and completion, safety, opening/closing.
• Oversee weekly scheduling.

Skills

Automotive systems knowledge

English communication

Microsoft Office (Word, Excel, PowerP.

Financial/PMI analysis (P&L)

Team leadership/coaching

Customer service excellence

Scheduling and time management

Education

High school diploma or GED

Bachelor’s degree in business or related area (preferred)

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Diagnostic/testing equipment

Job description

Advance Auto Parts Inc. is seeking an Assistant General Manager in Winchester, VA to lead store operations and profitability. The role emphasizes P&L awareness, customer service excellence, and supervision of DIY services such as battery installations and wiper replacements.

The successful candidate will drive sales performance, manage scheduling, and coach team members to meet service objectives, while ensuring safety and quality across all store activities.