Assistant GM: Guest Experience & Operations Leader

Popeyes; Muskegon Charter Township (MI); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Popeyes is seeking an Assistant General Manager in Michigan to lead daily restaurant operations, deliver outstanding guest experiences, and mentor a fast-paced team. The role emphasizes safety, quality, and profitability while supporting growth and learning opportunities for career advancement.

The candidate will oversee guest services, manage shifts, forecast staffing needs, and ensure compliance with all safety and sanitation regulations in a high-volume Popeyes restaurant.

Formación

• Minimum 1–2 years of supervisory experience in fast-food or retail.
• Strong customer service and conflict resolution skills.
• Ability to work evenings, weekends, and holidays.
• Proven ability to train and coach team members.

Responsabilidades

• Oversee guest services and resolve issues.
• Manage daily shift operations and inventory.
• Coach and train crew; schedule staffing.
• Ensure food safety and sanitation compliance.
• Forecast demand and manage ordering.

Conocimientos

Guest service leadership

Team coaching

Shift management

Forecasting staffing

Training delivery

Food safety compliance

Descripción del empleo

Popeyes is seeking an Assistant General Manager in Michigan to lead daily restaurant operations, deliver outstanding guest experiences, and mentor a fast-paced team. The role emphasizes safety, quality, and profitability while supporting growth and learning opportunities for career advancement.

The candidate will oversee guest services, manage shifts, forecast staffing needs, and ensure compliance with all safety and sanitation regulations in a high-volume Popeyes restaurant.