Assistant General Manager - Veteran Canteen (Cincinnati)

US-Department-of-Veterans-Affair; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Veterans Canteen Service is seeking an Assistant General Manager for the Cincinnati, OH VA Medical Center Canteen. The role emphasizes hands-on leadership, customer service, and hospitality within a fast-paced, multi-unit environment.

Applicants should have 1-2 years of direct food service or retail management experience, with a proven ability to grow sales, profits, and staff development; ServSafe certification is required within 90 days and a valid REAL ID is mandatory for employment.

Qualifications

• Minimum of 1-2 years of direct food service and/or retail management experience.
• Proven track record of building sales, increasing profits, and developing staff.
• Hands-on leadership style with a strong emphasis on customer service and hospitality.
• ServSafe certification required (or must be obtained within 90 days of hire).
• A current, valid REAL ID is required to work with the Veterans Canteen Service.

Responsibilities

• Lead day-to-day food service and/or retail operations with a focus on customer service and hospitality.
• Drive sales, improve profits, and develop staff across operations.
• Ensure ServSafe certification and REAL ID compliance within required timelines.

Skills

Leadership

Customer service

Hospitality

Microsoft Office

POS systems

Tools

POS systems

Microsoft Office

Job description

Veterans Canteen Service is seeking an Assistant General Manager for the Cincinnati, OH VA Medical Center Canteen. The role emphasizes hands-on leadership, customer service, and hospitality within a fast-paced, multi-unit environment.

Applicants should have 1-2 years of direct food service or retail management experience, with a proven ability to grow sales, profits, and staff development; ServSafe certification is required within 90 days and a valid REAL ID is mandatory for employment.