Assistant General Manager - Unassigned

Drury Hotels Company, LLC

Saint Charles (MO)

On-site

USD 65,000 - 90,000

Full time

8 days ago
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Benefits offered by this job

Flexible scheduling
Paid time off
Hotel discounts
Free room nights
401(k) retirement plan
Bonuses

Job summary

Drury Hotels Company, LLC is seeking an Assistant General Manager for an unassigned leadership role based in St. Charles, MO. This traveling position supports regional properties, leading multiple departments to deliver exceptional guest experiences and operational excellence.

You will develop and coach hotel teams, establish service standards, control costs, and drive engagement while maintaining Drury’s award-winning guest focus and company values. 75% travel required; apply today.

Qualifications

  • Bachelor’s degree preferred.
  • Minimum of one-year of supervisory experience.
  • Hotel-specific experience preferred.

Responsibilities

  • Assist and support hotel properties and staff in assigned region.
  • Provide leadership across all departments and train, develop and coach team members.
  • Cultivate exceptional guest service by hiring the right people and upholding high service standards.
  • Lead, coach and develop team members across multiple properties.
  • Model quality assurance and meet quality metrics.
  • Deliver on service, cost, and labor controls while engaging the team.
  • Handle challenging situations with critical thinking and continuous improvement.

Skills

Leadership
Guest service
Staff development
Coaching
Communication
Problem solving

Education

Bachelor’s degree in hospitality or business

Job description

## Assistant General Manager - UnassignedApply: 380 Mulholland Drive, St. Charles, MO 63303: Full time: Posted Today: R40008This is a traveling leadership position, providing bench strength to our region.Property Location:380 Mulholland Drive - St. Charles, Missouri 63303## **You belong at Drury Hotels.**Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.**WHAT YOU CAN EXPECT FROM US****So. Much. More.**Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.* *Work-life-balance* – Flexible scheduling, paid time off, hotel discounts and free room nights### * *Career growth -*Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year### * *Health and well-being -*Medical, dental, vision, prescription, life, disability and Team Member Assistance Program### * *Retirement -*Company-matched 401(k)### * *Award-winning* - Ranked among Newsweek's America's Greatest Workplaces 2025### * *Incentives -*Quarterly bonuses (we succeed together!) based on hotel results* *Incentives -*This position is eligible for a semi-annual bonus based on hotel and company performanceAre you a diverse leader who is comfortable in seeking out new experiences, exploring the unknown, fueled by meeting new people, forming new partnerships, and creating new experiences?As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s Assistant General Manager – Unassigned support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.**WHAT YOU WILL DO**Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:* You will be responsible for assisting and supporting hotel properties and staff in assigned region in a variety of ways.* You will provide expert leadership across all departments of the hotel taking the lead on providing exceptional service to each guest and train, develop and coach team members to achieve success in their roles.* You will cultivate an environment of exceptional guest service at multiple properties by establishing high service standards by hiring the right team members with the right attitude for the right position.* You will lead, coach and develop team members in all areas of the hotel while showcasing experience throughout the portfolio of hotels within the company.* You will role model quality assurance best practices each day with the team and consistently meet or exceed all quality assurance visit measurables.* You will deliver on key business measures of service, cost and labor controls and team engagement through hands-on leadership, delegating and empowering team members.* You will use good critical thinking skills to successfully handle challenging situations., proactively resolve issues and show dedication to continuous improvement.**WHAT WE EXPECT OF YOU*** A positive, can-do attitude required.* Bachelor’s degree in hospitality, business or related field preferred.* Minimum of one-year of supervisory experience with demonstrated leadership success. Hotel specific experience preferred.* Ability to travel up to 75%.# **Rise. Shine. Work Happy. Apply Now**
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