Assistant General Manager - Tap - MGM Grand

MGM Resorts; Las Vegas (NV); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts at MGM properties

Free meals in employee dining room

Free parking

Health & Income Protection benefits

Job summary

The Assistant General Manager at TAP Sports Bar inside MGM Grand leads daily restaurant operations, budget planning, and guest experience in a high-energy setting.

You will partner with the General Manager to develop a high-performing team, oversee staffing, scheduling, training, and ensure adherence to MGM Resorts service standards.

This role emphasizes hospitality, teamwork, and accountability to drive profitability while maintaining health and safety standards.

Qualifications

• High School Diploma or GED required.
• 2+ years of relevant experience in hospitality or restaurants.
• Beverage knowledge preferred.
• Experience in a high-volume restaurant preferred.
• Experience managing employees under a collective bargaining agreement.

Responsibilities

• Lead and manage daily restaurant operations, budgets, labor, scheduling, inventory, and guest service.
• Execute marketing strategies to drive short-term profitability and align with the restaurant business plan.
• Assist General Manager with HR duties including coaching, performance feedback and staffing.
• Interacts with guests to ensure satisfaction and handles feedback per company practices.
• Maintain health, sanitation and compliance with policies and standards.

Skills

Leadership

Team management

Operations leadership

Guest service

Marketing coordination

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

As the Assistant General Manager at TAP Sports Bar inside MGM Grand , you'll play a key leadership role in one of the resort's most energetic dining and sports-viewing destinations, known for its lively atmosphere and extensive selection of beers on tap. Partnering closely with the General Manager, you will help inspire and develop a high-performing management and service team while delivering exceptional guest experiences that reflect the MGM Resorts brand. In this role, you will share responsibility for driving operational excellence, achieving financial goals, and fostering a culture of teamwork, accountability, and outstanding hospitality. You will oversee staffing, scheduling, training, and team development, execute strategic initiatives from property Food & Beverage leadership, maintain venue standards, and ensure every guest enjoys a memorable experience. All responsibilities are performed in accordance with MGM Resorts policies, procedures, and service standards.

THE DAY-TO-DAY

• Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability. Execute on the restaurant's business plan and assist General Manager with developing and executing tactics to achieve goals and targets
• Assist General Manager with managing Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience. Reacts to any guest complaints and takes any appropriate action. Manages Restaurant's guest feedback channels through approved company practices. Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room.
• Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant's execution of F&B and/or company-wide initiatives and programs. Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.
• Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties.

THE IDEAL CANDIDATE

• High School Diploma or GED required
• 2+ Years of prior relevant experience required
• beverage knowledge preferred
• Previous experience working in a high-volume restaurant preferred
• Previous experience managing employees under a collective bargaining agreement

THE PERKS & BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community