Assistant General Manager: Store Ops & Guest Experience

Workstream; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Workstream in Cleveland, Ohio is seeking an Assistant General Manager (AGM) to assist the General Manager in leading the store team and ensuring an exceptional guest experience. Responsibilities include hiring and training team members, managing store operations, ensuring compliance with food safety guidelines, and implementing marketing strategies. Candidates should have a minimum of a High School Diploma, 2 years of experience in a similar role, and strong communication skills. This role offers a dynamic work environment focused on promoting a healthy lifestyle.

Qualifications

• Minimum 2 years’ experience as a shift lead in a restaurant or similar customer service business.
• Basic knowledge of Microsoft Word and Excel.
• ServSafe Certification required.

Responsibilities

• Assist the General Manager with hiring and leading the team.
• Ensure compliance with food safety guidelines.
• Manage cash activities for the store.

Skills

Leadership

Customer service

Communication skills

Marketing

Food safety compliance

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Workstream in Cleveland, Ohio is seeking an Assistant General Manager (AGM) to assist the General Manager in leading the store team and ensuring an exceptional guest experience. Responsibilities include hiring and training team members, managing store operations, ensuring compliance with food safety guidelines, and implementing marketing strategies. Candidates should have a minimum of a High School Diploma, 2 years of experience in a similar role, and strong communication skills. This role offers a dynamic work environment focused on promoting a healthy lifestyle.