Store General Manager: Lead Teams, Delight Guests

Smoothie King (SKFI); Mayfield Heights (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading health-focused company is seeking a General Manager in Mayfield Heights to create a motivated team and ensure exceptional guest experiences. Responsibilities include leading the team, utilizing operational tools for excellence, managing daily cash activities, ensuring compliance with safety guidelines, and implementing local marketing plans. Ideal candidates have a high school diploma, leadership experience in a service industry, and exceptional interpersonal skills. The role offers the chance to make a tangible impact on health and wellness in the community.

Qualifications

• Minimum 2 years’ experience as a manager or supervisor in a restaurant or similar retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Ability to work varied hours including days, evenings, weekends, and holidays.

Responsibilities

• Lead and develop a motivated team to enhance guest experience.
• Utilize operational tools for achieving excellence.
• Manage daily cash activities and maintain supplier relationships.
• Ensure compliance with food safety guidelines and brand standards.
• Drive local marketing initiatives and community outreach.

Skills

Interpersonal skills

Operational excellence

Team leadership

Customer service orientation

Problem-solving

Inventory management

Education

High school diploma

Associate or bachelor's degree in business or hospitality management

Tools

Microsoft Word

Microsoft Excel

Job description

A leading health-focused company is seeking a General Manager in Mayfield Heights to create a motivated team and ensure exceptional guest experiences. Responsibilities include leading the team, utilizing operational tools for excellence, managing daily cash activities, ensuring compliance with safety guidelines, and implementing local marketing plans. Ideal candidates have a high school diploma, leadership experience in a service industry, and exceptional interpersonal skills. The role offers the chance to make a tangible impact on health and wellness in the community.