Assistant General Manager - San Francisco (South Bay)

The Yorkville Club

Palo Alto (CA)

On-site

USD 72,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

Competitive salary and benefits

Club membership

Commissions

Job summary

Equinox in San Francisco is seeking an Assistant General Manager to lead Front Desk, Maintenance, and Kids' club departments, uphold brand standards, and drive exceptional service. You will hire, train, and manage teams, monitor payroll budgets, complete monthly performance evaluations, and partner with the General Manager to steer operations and guest experiences.

The role demands 1-3 years of leadership, strong communication, and a proactive, hands-on approach in a luxury health and

Qualifications

Proven leadership ability with 1-3 years of management experience in an operational setting.
Strong verbal and written communication skills.
High touch customer service experience preferred.
Effective time management and follow-up skills.
Financial management experience.

Responsibilities

Influence and inspire a dynamic workforce.
Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club to meet brand standards; assist with schedules and payroll budgets.
Complete staff performance evaluations monthly and annually.
Adhere to monthly ordering timelines and supply budgets.
Ensure a high level of customer service to club members.
Support ancillary departments and sales in partnership with the General Manager.
Monitor monthly departmental goals and projections.
Maintain cleanliness per Equinox standards and ensure safety and risk management procedures.
Be flexible to location reassignment and shifting schedules as needed.

Skills

Leadership

Communication

Customer service

Time management

Financial management

Education

Bachelor's Degree preferred

Job description

Assistant General Manager - San Francisco (South Bay)

Overview

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren't slogans here, they're how we work. At Equinox, colleagues don't just support the business; they shape the future of wellness. Because for us, it's not fitness. It's life.

What We Do

We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunities - we offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Responsibilities

Influence and inspire a dynamic work force
Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
Complete staff performance evaluations monthly and annually
Adhere to monthly ordering timeline and supply budgets
Ensure a high-level of customer service to club members
With partnership of General Manager, support ancillary departments and sales
Awareness of monthly departmental goals and monthly projections
Ensure cleanliness of club per Equinox's company standard
Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
Help facilitate all other projects or responsibilities as delegated by the General Manager
Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Qualifications

Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
Strong verbal and written communication skills
High touch customer service experience preferred
Effective time management and follow up skills
Financial management experience
Bachelor's Degree preferred
Will be provided via Assistant General Manager onboarding manual

Physical Requirements

Ability to lift 25 pounds
Able to be mobile throughout the facility all day

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

We offer competitive salary, benefits, and industry leading commission opportunities for club employees
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Pay Transparency: $72,000 - $90,000 Annually

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/ All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

The Equinox Experience

Looking to learn more about what the Equinox experience really means? Explore how we create a culture that is supportive, inspiring, and motivating.