Assistant General Manager Operations

FreeRange Concepts; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Training and leadership development

Brand growth opportunities

Culture of fun

Job summary

FreeRange Concepts is seeking an Assistant General Manager (AGM) to lead operations for its award-winning The Rustic concept in Dallas. You’ll drive revenue and profitability while ensuring top-tier guest satisfaction and team development.

You’ll mentor staff and model FreeRange values: Fun, Teamwork, Ownership, Passion, Innovation, and Integrity. In this role you’ll oversee front- and back-of-house operations, manage budgets, control costs, and build community connections through local outreach

Qualifications

• 3–5 years of hospitality leadership in AM/GM roles.
• Proven ability to develop teams and deliver service excellence.
• Strong financial forecasting and cost-control skills.
• Experience with restaurant management tools such as scheduling and analytics.

Responsibilities

• Lead and coordinate daily Front of House and Back of House operations.
• Deliver exceptional service and ensure guest satisfaction at The Rustic in Dallas.
• Oversee budgets, labor, inventory, and cost controls to meet financial goals.
• Mentor staff, track performance, and develop future leaders.
• Build community connections and promote the brand through local events.

Skills

Team leadership

Guest service

Financial acumen

Operations management

Staff development

Tools

HotSchedules

Reporting & Analytics

POS systems

Job description

At FreeRange Concepts, our mission is simple: to Create Remarkable Memories for our guests, our team, and our community. Our family of brands includes The Rustic, Bowl & Barrel, The General Public, and Joe Leo Fine Tex Mex. We believe success comes naturally when you love what you do, work as a team, take ownership, and show passion in everything. If you thrive in a fast-paced, people-first environment and enjoy leading others to greatness, we’d love to meet you.

About the Role

We’re seeking an experienced Assistant General Manager (AGM) to help lead operations for our award-winning restaurant concept, The Rustic. As a key member of our leadership team, you’ll drive revenue and profitability while ensuring top-tier guest satisfaction and team development. You’ll oversee both front- and back-of-house operations, mentor staff, and model the FreeRange values that set our restaurants apart: Fun, Teamwork, Ownership, Passion, Innovation, and Integrity.

Responsibilities

• Lead and coordinate daily Front of House and Back of House operations
• Deliver exceptional service and ensure every guest leaves with a remarkable experience
• Resolve guest concerns with professionalism, empathy, and hospitality
• Oversee product quality, vendor relationships, and recipe adherence
• Supervise and support team members during all shifts
• Evaluate staff performance and provide feedback for growth
• Forecast business needs, manage budgets, and control operational costs
• Maintain high standards of cleanliness, safety, and presentation
• Monitor labor and inventory to meet financial and operational goals
• Build community connections and promote the brand through local outreach and events
• Train and develop new leaders and team members
• Implement policies and best practices that drive long-term operational excellence.

Qualifications

• 3–5 years of management experience as an Assistant General Manager or General Manager in hospitality

Required Skills

• Proven ability to lead, motivate, and develop high-performing teams
• Deep knowledge of food and beverage operations, including menu and ingredient familiarity
• Financial acumen, with experience in forecasting, labor management, and cost control
• Experience with restaurant management tools such as HotSchedules, Reporting & Analytics, or similar systems
• Strong leadership presence with a calm, problem-solving mindset
• Passion for guest service and commitment to operational excellence

Pay range and compensation package

• Competitive pay and bonus potential
• Growth and advancement opportunities across all FreeRange brands
• Comprehensive training and leadership development
• A culture built on fun, teamwork, and innovation

Equal Opportunity Statement

Join the FreeRange Family — where hospitality meets heart, and every day brings a new opportunity to Create Remarkable Memories.