Assistant General Manager, Operations

Marshall Retail Group; Dallas (TX); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading global travel retailer seeks an Assistant General Manager of Operations for its Field Team in Dallas. The role involves managing inventory, supervising staff, and ensuring effective operations for assigned stores. Strong leadership and operational skills, along with relevant experience in retail management, are essential for success in this exciting position.

Benefits

Free Life Insurance

Short- & Long-Term Disability Insurance

Paid Time Off

401k with company match

Employee Discount

Qualifications

• 3+ years retail, retail inventory or stocking supervision experience required.
• 1+ years management experience required.
• Must be self-driven and able to work independently.

Responsibilities

• Manage all incoming Inventory ensuring accurate record keeping.
• Coordinate with Airport Facilities on maintenance and emergencies.
• Assist the General Manager with all critical initiatives.

Skills

Teamwork

Problem Solving

Multitasking

Education

GED or High school graduate

Bachelor’s in Management, Human Resources or Tech school

Job description

Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!

As the Assistant General Manager of Operations, you will ensure back of house duties for an assigned group of stores are managed effectively.

Schedule: Mandatory weekend availability

Pay: $65,000

Job Type: Full-time

• Free Life Insurance
• Short- & Long-Term Disability Insurance
• Paid Time Off
• 401k with company match
• Employee Discount
• Pay Starting at $65,000

Job Responsibilities

• Manage all incoming Inventory to ensure accurate record keeping and timely floor placement
• Coordinate with Airport Facilities on maintenance, builds and emergencies
• Manage stock personnel and Stock Lead(s)
• Conduct second round interviews for stock personnel
• Work to contain shrink due to theft and inventory issues and will be the liaison for the Loss Prevention team
• Point person on any Airport Compliance Programs
• Manager on Duty, closing and opening duties for entire location
• Will be fully trained on POS, Store Force, ADP, Aptos, PowerDMS and all other systems
• Assist the General Manager with all critical initiatives
• Be the back up to the General Manager when needed
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Supervisory duties; performance management and coaching of departmental staff
• Other duties may be assigned
• GED or High school graduate
• Bachelor’s in Management, Human Resources, or Tech school helpful
• 3+ years retail, retail inventory, warehouse or stocking supervision
• 1+ years management
• Desire to work as a team with a results driven approach
• Must be self-driven and able to work independently
• Ability to multitask and problem solve
• TAM Card may be required depending upon location
• Satisfactory TSA Airport Badging Process
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Additional Requirements

Mobility

• Frequent standing, walking, climbing, crouching, bending, pushing, or pulling

Visual / Hearing

• Normal or corrected vision and hearing
• Can distinguish varying patterns, or materials

Language

• Understand, speak, read, and write fluent English

Physical Activity

• Use of fine motor hand functions
• Lift 0-60 lbs.

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.