Assistant General Manager, Operations

Marshall Retail Group; Atlanta (GA); On-site; USD 65,000; Full time

Job summary

An established industry player is seeking an Assistant General Manager of Operations to oversee back of house duties across a group of stores. This role is pivotal in managing inventory, coordinating with airport facilities, and supervising stock personnel. The ideal candidate will possess strong leadership skills, a results-driven mindset, and the ability to multitask effectively. Join a dynamic team at a leading global travel retailer, where your contributions will enhance operational efficiency and customer satisfaction in a fast-paced environment. If you're ready to make an impact in a vibrant retail setting, this opportunity is for you.

Benefits

Medical, Dental & Vision Insurance

Free Life Insurance

Short- & Long-Term Disability Insurance

Paid Time Off

401k with company match

Employee Discount

Qualifications

• 3+ years in retail supervision and 1+ years in management required.
• Advanced computer skills including Microsoft Office are essential.

Responsibilities

• Manage inventory and coordinate with facilities for maintenance.
• Supervise stock personnel and assist the General Manager.

Skills

Inventory Management

Team Collaboration

Problem Solving

Multitasking

Advanced Computer Skills

Education

GED or High School Diploma

Bachelor’s in Management or Human Resources

Tools

POS Systems

Store Force

ADP

Aptos

PowerDMS

Microsoft Office

Job description

The Assistant General Manager of Operations will ensure back of house duties for an assigned group of stores are managed effectively.

Benefits

• Medical, Dental & Vision Insurance
• Free Life Insurance
• Short- & Long-Term Disability Insurance
• Paid Time Off
• 401k with company match
• Employee Discount
• Pay Starting at $65k

Job Responsibilities

• Manage all incoming Inventory to ensure accurate record keeping and timely floor placement
• Coordinate with Airport Facilities on maintenance, builds and emergencies
• Manage stock personnel and Stock Lead(s)
• Conduct second round interviews for stock personnel
• Work to contain shrink due to theft and inventory issues and will be the liaison for the Loss Prevention team
• Point person on any Airport Compliance Programs
• Manager on Duty, closing and opening duties for entire location
• Will be fully trained on POS, Store Force, ADP, Aptos, PowerDMS and all other systems
• Assist the General Manager with all critical initiatives
• Be the back up to the General Manager when needed
• Assists in the upkeep of the store by maintaining store displays and merchandising.
• Supervisory duties; performance management and coaching of departmental staff
• Other duties may be assigned

Minimum Requirements

• GED or High school graduate
• Bachelor’s in Management, Human Resources, or Tech school helpful
• 3+ years retail, retail inventory, warehouse or stocking supervision
• 1+ years management
• Desire to work as a team with a results driven approach
• Must be self-driven and able to work independently
• Ability to multitask and problem solve
• Advanced computer skills, including Microsoft Office (WORD, Excel, Power Point)
• TAM Card may be required depending upon location
• Satisfactory TSA Airport Badging Process
• Satisfactory Criminal Background Check and Drug Testing May be required depending upon location

Company Overview

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law.