Assistant General Manager: Lead WOW Service

Krystal Restaurants Career Center; Mobile (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Krystal Restaurants Career Center is seeking an Assistant General Manager to lead daily operations, inspire the team, and deliverWOW service to guests. The role emphasizes people development, guest experience, and brand execution in a fast-paced environment.

The ideal candidate will have 1–2 years of management experience, a high school diploma or equivalent, and the ability to work flexible hours, including weekends and holidays.

Qualifications

• Excellent people leadership and guest service skills required.
• Ability to work in a fast paced environment.
• Strong communication and collaboration with team members and leaders.
• Willingness to work all shifts, including weekends and holidays.
• Must be able to lift up to 50 pounds and handle physical aspects of the job.

Responsibilities

• Lead restaurant teams to deliver WOW service and strong operational performance.
• Coach and develop Shift Leaders and crew to meet goals and standards.
• Drive local promotions, product launches and community involvement.
• Monitor sales, labor, and inventory to balance quality and costs.
• Maintain health, safety, cleanliness, and regulatory compliance.
• Ensure brand standards for procedures and guest experience are followed.

Skills

People leadership

Guest service

Communication

Team motivation

Fast-paced environment

Shift flexibility

Education

High school diploma or equivalent

Job description

Krystal Restaurants Career Center is seeking an Assistant General Manager to lead daily operations, inspire the team, and deliverWOW service to guests. The role emphasizes people development, guest experience, and brand execution in a fast-paced environment.

The ideal candidate will have 1–2 years of management experience, a high school diploma or equivalent, and the ability to work flexible hours, including weekends and holidays.