Assistant General Manager - Lead Ops, Growth & Guest Experience

Lettuce Entertain You Restaurants; Lincolnwood (IL); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

Lettuce Entertain You Restaurants in Lincolnwood is hiring an Assistant General Manager with 2 years AGM experience. The role oversees day-to-day operations, ensures guest satisfaction, and leads both front-of-house and back-of-house teams to deliver exceptional service.

You will lead training, recruitment, HR and administrative duties; assist and financials/statement preparation; and partner with the GM to manage costs, drive sales, and develop all BOH staff.

Qualifikationen

• 5+ years of restaurant management experience.
• 2+ years of AGM experience in a full-service restaurant.
• Skilled in leading and developing teams.
• Experienced with inventory and BOH systems.

Aufgaben

• Ensure day-to-day business operations run smoothly.
• Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries.
• Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience.
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
• Respond immediately and effectively to guest and employee needs and feedback.
• Assist GM in managing costs, driving sales and growing the business in support of financial goals.
• Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed.
• Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items; place food, beverage and restaurant supply orders; and accept and inspect deliveries.
• Model and promote teamwork across all teams.
• Work a variety of days and shifts (including early mornings, late nights and weekends) at multiple sites with or without overnight travel, as needed.
• Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up 50 pounds.

Kenntnisse

Leadership

Team development

Inventory management

BOH systems

Jobbeschreibung

Lettuce Entertain You Restaurants in Lincolnwood is hiring an Assistant General Manager with 2 years AGM experience. The role oversees day-to-day operations, ensures guest satisfaction, and leads both front-of-house and back-of-house teams to deliver exceptional service.

You will lead training, recruitment, HR and administrative duties; assist and financials/statement preparation; and partner with the GM to manage costs, drive sales, and develop all BOH staff.