Assistant General Manager - Lead Teams & Elevate Service

Luna Grill; Dallas (TX); Hybrid; USD 57,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k)

Paid time off, holidays and sick leave

Career advancement opportunities

Employee referral bonuses

Job summary

Luna Grill is seeking an Assistant General Manager to support GMs, coach teams, and maintain high standards across operations. Lead from the front, drive guest experiences, and develop your leadership in a fast-casual setting.

You’ll oversee daily operations, cross-train BOH roles, manage schedules, and help control labor and costs while ensuring top quality and safety. Night/weekend availability and bilingual skills are a plus.

Qualifications

• 3–5 years of restaurant management experience (high-volume or fast-casual)
• High School Diploma or GED required; Associate Degree preferred
• Valid Food Manager Certification required
• Strong leadership, coaching, and people-development skills
• Excellent guest service and problem-solving abilities
• Detail-oriented, organized, and calm under pressure
• Solid understanding of FOH & BOH operations
• Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office
• Bilingual (English/Spanish) preferred
• Flexible availability including nights, weekends, and holidays

Responsibilities

• Support daily operations including opening, peak service, and closing procedures
• Work in BOH weekly and as needed; fully cross-trained in all BOH positions
• Manage schedules, breaks, and team coverage to optimize service and labor
• Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards
• Coach, train, and develop team members through feedback and performance guidance
• Assist with payroll, scheduling, inventory, ordering, and operational reporting
• Ensure compliance with health, safety, sanitation, and company policies
• Address guest concerns promptly and professionally with a hospitality-first mindset
• Assist the GM with labor and food cost control
• Participate in hiring, promotions, transfers, and terminations
• Communicate company updates and operational expectations clearly to the team
• Serve as Manager on Duty when the GM is absent

Skills

Leadership

Coaching

People development

Guest service

Problem solving

Detail oriented

Organized

Calm under pressure

FOH & BOH operations

Tech-savvy

Education

High School Diploma or GED

Associate Degree preferred

Tools

POS systems

KDS

Dayforce

Microsoft Office

Job description

Luna Grill is seeking an Assistant General Manager to support GMs, coach teams, and maintain high standards across operations. Lead from the front, drive guest experiences, and develop your leadership in a fast-casual setting.

You’ll oversee daily operations, cross-train BOH roles, manage schedules, and help control labor and costs while ensuring top quality and safety. Night/weekend availability and bilingual skills are a plus.