Assistant General Manager - Lead Team & Guest Experience

Buffalo Wild Wings; Mooresville (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program

Free Shift Meals & Meal Discounts

Best in Class Training & Continuous-L

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Tuition Benefits

Medical, Dental and Vision

Champions of Hope

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders, and Service Assistants, partnering with the General Manager to ensure the restaurant is at the top of its game and focused on guest satisfaction. You’ll drive guest engagement, staff training, and performance on guest-related metrics, delivering legendary experiences day after day.

This role offers weekly pay, strong training, advancement opportunities, and a comprehensive benefits package as

Qualifications

• 3 years of restaurant, bar, or kitchen management experience.
• Knowledge of labor laws, health codes, safe food handling and sanitation.
• Ability to manage and develop teams and drive training.

Responsibilities

• Manage Shift Managers, Servers, Bartenders, and Service Assistants.
• Partner with the General Manager to ensure the restaurant is at the top of its game.
• Focus on guest-related metrics and guest engagement to deliver legendary experiences.

Skills

People management

Training & development

Customer service

Job description

Buffalo Wild Wings is seeking an Assistant General Manager to lead Shift Managers, Servers, Bartenders, and Service Assistants, partnering with the General Manager to ensure the restaurant is at the top of its game and focused on guest satisfaction. You’ll drive guest engagement, staff training, and performance on guest-related metrics, delivering legendary experiences day after day.

This role offers weekly pay, strong training, advancement opportunities, and a comprehensive benefits package as