Assistant General Manager - Lead Team, Elevate Service

Landed; Shirley (NY); On-site; USD 60,000 - 85,000; Full time

Job summary

Wingstop in Shirley, NY is seeking an energetic Assistant General Manager to oversee daily restaurant operations and support the General Manager in leading a high-performing team. The AGM drives profitability, delivers exceptional guest experiences, and upholds Wingstop’s standards of excellence in a fast-paced environment.

This full-time role requires inspiring leadership, hands-on coaching, and a focus on food safety, quality, and service.

Qualifications

• Lead and supervise daily Front of House and Back of House operations
• Act as shift lead in the absence of the General Manager
• Support team development through training, coaching, performance feedback, and motivation
• Deliver top-tier guest service and address guest concerns promptly and professionally
• Ensure compliance with all local, state, and company food safety, health, and sanitation standards (including maintaining an “A” health rating)
• Monitor and maintain product quality, speed of service, and cleanliness standards
• Assist in labor scheduling, inventory management, ordering, and cost control
• Follow and enforce all cash handling and security procedures
• Help manage Food and Labor Costs in line with company targets
• Oversee facility maintenance and cleanliness through preventative programs
• Train to build the leadership skills necessary for promotion to General Manager
• Perform operational duties including register use, taking orders, and food preparation as needed
• Additional responsibilities as assigned by the General Manager or District Manager

Responsibilities

• Lead and supervise daily Front of House and Back of House operations
• Act as shift lead and decision-maker in the absence of the General Manager
• Support team development through training, coaching, performance feedback, and motivation
• Deliver top-tier guest service and address guest concerns promptly and professionally
• Ensure compliance with all local, state, and company food safety, health, and sanitation standards (including maintaining an “A” health rating)
• Monitor and maintain product quality, speed of service, and cleanliness standards
• Assist in labor scheduling, inventory management, ordering, and cost control
• Follow and enforce all cash handling and security procedures
• Help manage Food and Labor Costs in line with company targets
• Oversee facility maintenance and cleanliness through preventative programs
• Train to build the leadership skills necessary for promotion to General Manager
• Perform operational duties including register use, taking orders, and food preparation as needed
• Additional responsibilities as assigned by the General Manager or District Manager

Skills

Leadership

People management

Guest service

Training

Coaching

Cost control

Labor scheduling

Food safety

Job description

Wingstop in Shirley, NY is seeking an energetic Assistant General Manager to oversee daily restaurant operations and support the General Manager in leading a high-performing team. The AGM drives profitability, delivers exceptional guest experiences, and upholds Wingstop’s standards of excellence in a fast-paced environment.

This full-time role requires inspiring leadership, hands-on coaching, and a focus on food safety, quality, and service.