Assistant General Manager — Lead Ops & Guest Experience

RPM Seafood; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Quarterly Bonus

Paid Time Off

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Accident Insurance

Critical Illness Insurance

Domestic Partner Benefits

Restaurant Discounts

Employee Assistance Program

Job summary

RPM Seafood in Chicago is seeking an Assistant General Manager (AGM) with 2+ years AGM experience and at least 5 years of restaurant management to lead day-to-day operations and a high-performing team. The role requires strong leadership, HR support, and cost control to drive guest satisfaction and sales growth.

The position offers competitive compensation with benefits, including health coverage, 401(k), and restaurant discounts, along with career growth opportunities in Lettuce Entertain You

Qualifications

• 5+ years of restaurant management experience.
• 2+ years of AGM experience in a full-service restaurant.
• Skilled in leading and developing teams.
• Experienced with inventory and BOH systems.

Responsibilities

• Ensure day-to-day operations run smoothly.
• Assist with training, recruiting, HR and administrative duties; assist with financials / statement preparation; and assist the GM with customer service inquiries.
• Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience.
• Provide guidance and leadership to hourly and management teams while fostering our Culture of Caring.
• Respond immediately and effectively to guest and employee needs and feedback.
• Assist GM in managing costs, driving sales and growing the business in support of financial goals.
• Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed.

Skills

Restaurant management

Leadership

Team development

Inventory management

Tools

BOH systems

Inventory software

Job description

RPM Seafood in Chicago is seeking an Assistant General Manager (AGM) with 2+ years AGM experience and at least 5 years of restaurant management to lead day-to-day operations and a high-performing team. The role requires strong leadership, HR support, and cost control to drive guest satisfaction and sales growth.

The position offers competitive compensation with benefits, including health coverage, 401(k), and restaurant discounts, along with career growth opportunities in Lettuce Entertain You