Assistant General Manager: Lead Operations & Team Growth

Dunkin'; Cedar Land (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Workstream in Cedar Land, Connecticut is searching for an experienced Assistant General Manager to support daily operations and lead staff effectively. This role requires a degree in business administration, exceptional leadership, organizational, and communication skills. You will work closely with the General Manager, oversee staff management, and ensure adherence to company policies. The ideal candidate is proactive, able to motivate teams, and handle challenges gracefully, aiming to foster a positive workplace environment.

Qualifications

• Degree in business administration or similar required.
• Strong interpersonal and communication skills necessary.
• Ability to motivate and positively influence staff during challenging times.

Responsibilities

• Cooperate with the general manager on project planning.
• Nurture positive working relationships with staff.
• Delegate daily tasks effectively.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Communication skills

Problem-solving abilities

Education

Degree in business administration or similar

Job description

We are looking for an experienced assistant general manager to help the general manager in directing daily business operations. The assistant general manager should be experienced in a supervisory role, and be able to confidently deliver performance feedback, set goals, foster teamwork, and clearly communicate business objectives. The AGM must be able to competently perform duties in the absence of the general manager.

To be a successful assistant general manager, you should eagerly participate in educational and training opportunities. The AGM must be able to motivate and positively influence staff, especially during times of low morale. A top candidate for this position must have strong leadership and organizational skills. The AGM should be firm, but also approachable.

Responsibilities:

• Cooperating with the general manager, and assisting with anything from project planning to staff management.
• Nurturing positive working relationships with staff.
• Delegating daily tasks.
• Addressing any issues in a timely fashion.
• Supervising staff and controlling merchandise.
• Ensuring company policies and procedures are followed.
• Setting a good example for staff.

Requirements:

• Degree in business administration or similar.
• Great interpersonal and communication skills.
• Strong problem-solving abilities.
• Good observation skills.
• An ability to deliver constructive criticism.
• Computer literate and basic Math skills.
• An ability to identify weaknesses and provide coaching where necessary.

775 Main St S unit 130a, Southbury, CT 06488, USA