Assistant General Manager: Lead Operations and Guest Service

KBP Foods; East Amherst (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

Live Más Scholarship

Education benefits

KBP Cares

Free shift meal

Employee discount

Paid training

Job summary

KBP Bells, part of KBP Brands, is hiring an Assistant General Manager to oversee Taco Bell operations. You’ll lead a team, train staff, and schedule shifts to ensure smooth daily performance and exceptional guest experiences.

The role requires at least 1 year in food-service management with P&L responsibility, willingness to close two nights weekly, and the physical ability to work in a fast-paced restaurant. Competitive hourly pay and growth opportunities are offered.

Qualifications

• At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility.
• Must be at least 18 years old.
• Availability to close the restaurant at least two nights a week.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.

Responsibilities

• Lead, train, schedule, and coach your team to create a positive and productive work environment.
• Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
• Oversee daily operations, including inventory, cash handling, and compliance with company policies.
• Maintain Taco Bell's standards for food quality, preparation, and presentation.
• Enforce safety and cleanliness standards to provide a safe environment for guests and employees.
• Manage labor and food costs to maximize profitability.
• Anticipate and resolve challenges that arise during your shift.

Skills

Leadership

Guest service

Team coaching

Operations experience

Job description

KBP Bells, part of KBP Brands, is hiring an Assistant General Manager to oversee Taco Bell operations. You’ll lead a team, train staff, and schedule shifts to ensure smooth daily performance and exceptional guest experiences.

The role requires at least 1 year in food-service management with P&L responsibility, willingness to close two nights weekly, and the physical ability to work in a fast-paced restaurant. Competitive hourly pay and growth opportunities are offered.