Assistant General Manager - Lead Guest Experience & Growth

KBP Brands; Tyler (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Leadership development

KBP Cares program

Medical benefits

PTO

Education benefits (GED, scholarships)

Shift meals

Employee discount

Paid training

Job summary

KBP Foods, part of KBP Brands, is hiring an Assistant General Manager for KFC restaurants in the Tyler area. You will lead a team, deliver standout guest service, and manage daily operations to ensure profitability and standards.

The role offers leadership development, medical/dental/vision benefits, PTO, education benefits, shift meals, employee discounts, and paid training, with quarterly bonus potential based on performance.

Qualifications

• At least 1 year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility (quick service experience preferred).
• Must be at least 18 years old.
• Availability to close the restaurant at least two nights a week.
• Physical ability to lift and move heavy objects, stand and walk for entire shifts, and operate restaurant equipment.

Responsibilities

• Lead, train, schedule, and coach your team to create a positive and productive work environment.
• Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
• Oversee daily operations, including inventory, cash handling, and compliance with company policies.
• Maintain KFC’s standards for food quality, preparation, and presentation.
• Enforce safety and cleanliness standards to provide a safe environment for guests and employees.
• Manage labor and food costs to maximize profitability.
• Anticipate and resolve challenges that arise during your shift.

Job description

KBP Foods, part of KBP Brands, is hiring an Assistant General Manager for KFC restaurants in the Tyler area. You will lead a team, deliver standout guest service, and manage daily operations to ensure profitability and standards.

The role offers leadership development, medical/dental/vision benefits, PTO, education benefits, shift meals, employee discounts, and paid training, with quarterly bonus potential based on performance.