Assistant General Manager: Lead Guest Experience & Growth

Celtic Crossing; Memphis (TN); On-site; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A popular restaurant in Memphis is seeking a dynamic Assistant General Manager to help lead its flagship location. The ideal candidate will have 1+ years of management experience in a high-volume environment, with a strong focus on team leadership and exceptional guest experiences. This role requires a hands-on approach and operational excellence, ensuring the establishment remains a community hub of hospitality. Competitive salary and opportunities for growth are offered.

Qualifications

• 1+ years of management experience in a high-volume, full-service restaurant.
• Proven track record of training staff and building cohesive teams.
• Basic understanding of restaurant math and P&L levers.
• Availability to work nights, weekends, and holidays as needed.

Responsibilities

• Mentor staff to deliver exceptional service in a positive work environment.
• Assist GM in managing costs and overall restaurant health.
• Ensure high-quality guest experiences and Celtic hospitality.
• Implement new ideas that drive sales and improve efficiency.

Skills

Team Leadership

Operational Excellence

Guest Experience

Strategic Growth

Tools

POS systems

Microsoft Excel

Microsoft Word

Job description

A popular restaurant in Memphis is seeking a dynamic Assistant General Manager to help lead its flagship location. The ideal candidate will have 1+ years of management experience in a high-volume environment, with a strong focus on team leadership and exceptional guest experiences. This role requires a hands-on approach and operational excellence, ensuring the establishment remains a community hub of hospitality. Competitive salary and opportunities for growth are offered.