Assistant General Manager I - Guest Experience

Costa-Vida; Gilbert (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

Costa Vida Gilbert is seeking an Assistant General Manager 1 to oversee daily restaurant operations, ensuring an exceptional guest experience and adherence to food safety standards. The role involves leading team development, inventory control, and performance management while aligning with the store's business plan.

Ideal candidates have 6–12 months of restaurant experience, strong leadership, and a customer-focused mindset.

Qualifications

• Assumes responsibility for providing the ultimate guest experience.
• Trains employees with a high Guest satisfaction mentality, providing great service and product always.
• Builds relationships with Guests, leading to repeat visits and therefore increased sales.
• Assumes responsibility for food standards, quality, safety, and awareness.
• Assumes responsibility for training and development of the restaurant.
• Assumes responsibility for effective business management.
• Education/Certification: High School Diploma, GED, or equivalent; college degree preferred.
• Experience: Minimum of 6 to 12 months of restaurant experience.
• Bi-lingual skills a plus.

Responsibilities

• Lead restaurant operations to ensure guest satisfaction and consistent service quality.
• Oversee food safety, QA program, and inventory responsibilities.
• Hire, train, and develop Team Members; conduct interviews; provide coaching.
• Manage P&L, budgeting, scheduling, labor planning, and local marketing opportunities.
• Monitor restaurant performance and implement corrective actions as needed.

Skills

People management

Guest service

Training & development

Food safety

Operations management

Tools

POS systems

HAACP training

Job description

Costa Vida Gilbert is seeking an Assistant General Manager 1 to oversee daily restaurant operations, ensuring an exceptional guest experience and adherence to food safety standards. The role involves leading team development, inventory control, and performance management while aligning with the store's business plan.

Ideal candidates have 6–12 months of restaurant experience, strong leadership, and a customer-focused mindset.