Assistant General Manager - Hyatt Place, Boulder, CO

Hotel Equities; Boulder (CO); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Discount programs for shopping, travel

Learning & Development programs

Job summary

Hotel Equities, a multi-award-winning hospitality management company, is seeking an Assistant General Manager for the Hyatt Place in Boulder, CO. The role focuses on leading hotel operations, optimizing profitability, and ensuring adherence to brand and company standards.

You will oversee front desk, housekeeping, reservations, guest service, security, and maintenance while driving guest satisfaction and financial performance.

Qualifications

• 2+ years of supervisory hotel operations.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledge of financial statements and budgets including staffing guidelines.
• Proven ability to deliver exceptional guest service as measured by guest satisfaction.
• Ability to develop and implement policies, procedures and systems to improve operations.
• Ability to embrace property safety programs including training and incentives.
• Displays initiative, perseverance and analytical skills.

Responsibilities

• Direct and coordinate front desk, housekeeping, reservations, guest service, security, and maintenance activities.
• Maximize ADR and occupancy.
• Coordinate communications between Sales and Operating departments.
• Motivate, coach, and train department supervisors.
• Understand financial statements and budgeting including staffing guidelines.
• Control department head schedules, expenses and implement cost-saving strategies.
• Guide and implement policies, procedures, and systems to improve operations.
• Manage all aspects of the safety program including training and reporting.
• Maintain a cooperative and positive work environment.

Skills

Supervisory experience

Hospitality operations

Budgeting & finance

Guest service excellence

Policy & procedure development

Safety programs

Initiative & analytical skills

Brand experience (hotels)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant General Manager - Hyatt Place, Boulder, CO

Full Time Management Boulder, CO, US

2 days ago Requisition ID: 18897

Salary Range: $65,000.00 To $70,000.00 Annually

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Managerfor theHyatt Place in Boulder, CO.

The Assistant GeneralManager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, theDual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

You Are:

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt.
• Knowledgeable in financial statements and budget including staffing guidelines.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations.
• Able to embrace property safety programs to include training, reporting, and incentives.
• Display initiative, perseverance, and analytical skills

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

EOE/DFW

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.