Assistant General Manager – Hotel Operations | IHG

Staybridge Suites - Downtown Montgomery, AL; Montgomery (AL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus opportunities

Health, dental, and vision insurance

Paid time off and holidays

IHG employee hotel discounts worldwide

Job summary

Staybridge Suites - Downtown Montgomery, AL is seeking a hands-on Assistant General Manager to lead daily operations at our 115-room extended stay hotel. Key responsibilities include supporting the General Manager, leading food and beverage teams, and maintaining guest satisfaction. Candidates should have a strong knowledge of hotel operations and team leadership experience.

Joining our team means becoming part of a hospitality culture that values people at the core of our mission.

Qualifications

• Experience with IHG or other branded hotels preferred.
• Proven ability to lead teams and resolve issues.
• Comfortable working varied schedules including weekends.

Responsibilities

• Support the General Manager in daily hotel operations.
• Lead food & beverage and housekeeping teams.
• Ensure compliance with IHG brand standards.

Skills

Knowledge of front desk operations

Problem-solving in real-time

Team leadership

Understanding of inventory management

Job description

Lead. Grow. Deliver Great Hospitality.

Staybridge Suites Montgomery Downtown is seeking a hands‑on Assistant General Manager to help lead the daily operations of our 115‑room extended stay hotel. This role partners directly with the General Manager to ensure exceptional guest experiences, strong team leadership, and consistent execution of IHG brand standards.

If you’re an experienced hotel leader who thrives in a fast‑paced environment, enjoys developing teams, and isn’t afraid to jump in wherever needed, we want to hear from you.

What You’ll Do

• Support the General Manager in overseeing daily hotel operations
• Lead and motivate food & beverage and housekeeping teams
• Maintain strong guest satisfaction scores and service culture
• Ensure compliance with IHG brand standards and operational procedures
• Assist with inventory control, scheduling, and operational efficiency
• Serve as Manager on Duty when required

What We’re Looking For

• Strong knowledge of front desk operations, housekeeping, and inventory management
• Experience with IHG or other branded hotels preferred
• Proven ability to lead teams and solve problems in real‑time
• Comfortable working in a fast‑paced environment with varied schedules and weekend availability

Why Join PCH Hotels & Resorts?

At PCH Hotels & Resorts, hospitality isn’t just what we do—it’s who we are. Our culture is built on a simple belief: take care of people first and everything else follows.

• Care for People First – Our team members are at the heart of everything we do. We believe in supporting, developing, and celebrating our people so they can deliver exceptional guest experiences every day.
• Award‑Winning Workplace – Proudly recognized as one of Business Alabama’s Best Companies to Work For three years in a row, reflecting our commitment to a positive, supportive workplace culture.
• Hospitality with Heart & Soul – We believe genuine hospitality comes from passionate people who care about their guests, their teams, and their communities. That’s the spirit we bring to every property we operate.

Competitive Benefits Package

• Competitive salary
• Performance bonus opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• IHG employee hotel discounts worldwide
• Golf, spa, and retail discounts at all PCH Properties
• Career growth opportunities within PCH Hotels & Resorts