Assistant General Manager – Hotel Operations | IHG

Pchresorts; Montgomery (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Performance bonus opportunities

Health, dental, and vision insurance

Paid time off and holidays

IHG employee hotel discounts worldwide

Career growth opportunities

Job summary

Pchresorts is seeking an experienced Assistant General Manager for their Staybridge Suites located in Montgomery, Alabama. This hands-on role involves overseeing daily hotel operations, ensuring exceptional guest experiences, and leading F&B and housekeeping teams.

The ideal candidate will have strong knowledge of front desk operations and inventory management, along with the ability to lead teams in a fast-paced environment. Join a company committed to hospitality and growing leaders.

Qualifications

• Strong knowledge of front desk operations and inventory management.
• Experience with IHG or other branded hotels preferred.
• Proven ability to lead teams and solve problems in real time.
• Comfortable in a fast-paced environment with varied schedules.

Responsibilities

• Support the General Manager in overseeing daily hotel operations.
• Lead and motivate F&B and housekeeping teams.
• Maintain strong guest satisfaction and ensure service culture.
• Ensure compliance with IHG brand standards and operational procedures.
• Assist with inventory control, scheduling, and operational efficiency.
• Serve as Manager on Duty when required.

Skills

Front desk operations

Housekeeping management

Inventory management

Team leadership

Problem-solving

Job description

Assistant General Manager – Hotel Operations | IHG

Job Category: Management

Requisition Number: ASSIS018791

Staybridge Suites - Downtown Montgomery, 275 Lee St, Montgomery, AL 36104, USA

Staybridge Suites Montgomery Downtown is seeking a hands‑on Assistant General Manager to help lead the daily operations of our 115‑room extended stay hotel. This role partners directly with the General Manager to ensure exceptional guest experiences, strong team leadership, and consistent execution of IHG brand standards.

If you’re an experienced hotel leader who thrives in a fast‑paced environment, enjoys developing teams, and isn’t afraid to jump in wherever needed, we want to hear from you.

What You’ll Do

• Support the General Manager in overseeing daily hotel operations
• Lead and motivate F&B and housekeeping teams
• Maintain strong guest satisfaction scores and service culture
• Ensure compliance with IHG brand standards and operational procedures
• Assist with inventory control, scheduling, and operational efficiency
• Serve as Manager on Duty when required

What We’re Looking For

• Strong knowledge of front desk operations, housekeeping, and inventory management
• Experience with IHG or other branded hotels preferred
• Proven ability to lead teams and solve problems in real time
• Comfortable working in a fast‑paced environment with varied schedules and weekend availability

Why Join PCH Hotels & Resorts?

At PCH Hotels & Resorts, hospitality isn’t just what we do — it’s who we are. Our culture is built on a simple belief: take care of people first and everything else follows.

Care for People First – Our team members are at the heart of everything we do. We believe in supporting, developing, and celebrating our people so they can deliver exceptional guest experiences every day.

Award‑Winning Workplace – Proudly recognized as one of Business Alabama’s Best Companies to Work For three years in a row, reflecting our commitment to a positive, supportive workplace culture.

Hospitality with Heart & Soul – We believe genuine hospitality comes from passionate people who care about their guests, their teams, and their communities. That’s the spirit we bring to every property we operate.

When you join PCH Hotels & Resorts, you’re not just joining a hotel team—you’re joining a company that believes in growing leaders, supporting teams, and delivering hospitality with heart and soul.

Competitive Benefits Package

• Performance bonus opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• IHG employee hotel discounts worldwide
• Golf, Spa, and Retail discounts at all PCH Properties
• Career growth opportunities within PCH Hotels & Resorts

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.