Assistant General Manager – Guest Experience & Team Growth

Hudson House River Oaks; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid Time Off

Dining discounts at Vandelay concepts

Professional development and career成长

Job summary

Hudson House River Oaks, part of Vandelay Companies, seeks an Assistant General Manager to lead a high-performing team and uphold elevated hospitality standards in Houston. You’ll guide daily operations, mentor staff, and ensure exceptional guest experiences with precision and warmth.

The role emphasizes culture-building, mentorship, and career growth as Vandelay expands nationwide, offering tools, mentorship, and visibility for long-term advancement within the organization.

Qualifications

• High school diploma or GED required; Bachelor's Degree in Restaurant / Hospitality Management or similar field of study strongly preferred.
• 2+ years of full service restaurant manager experience strongly preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Trustworthy, detail-obsessed and open to constructive feedback.
• Exceptional communication skills both written and verbal.

Responsibilities

• Create unforgettable dining experiences by exceeding guest expectations and demonstrating a passion for hospitality.
• Lead by example, embodying Vandelay’s standards of excellence with a high-energy, service-oriented approach.
• Address guest concerns—both written and verbally providing creative and effective solutions.
• Assist in interviewing, hiring, training and onboarding new team members.
• Continuously develop and mentor team members through cross-training and leadership support.
• Conduct pre-shift meetings, ensuring the team is informed of key business updates and motivated to deliver exceptional service.
• Review reservations and coordinate special occasions to ensure all details are flawlessly executed.
• Assist in managing weekly staff schedules in coordination with the General Manager.
• Maintain the highest standards of food safety, sanitation, and service quality.
• Ensure food is consistently prepared and served according to Vandelay’s standards for excellence, recipes, portioning and presentation.
• Oversee administrative responsibilities, ensuring timely and accurate submission of reports and documentation.
• Ensure compliance with all local, state and federal laws and regulations

Skills

Exceptional communication skills

Guest service

Leadership

Education

High school diploma or GED

Bachelor's Degree in Restaurant / Hospitality Management

Job description

Hudson House River Oaks, part of Vandelay Companies, seeks an Assistant General Manager to lead a high-performing team and uphold elevated hospitality standards in Houston. You’ll guide daily operations, mentor staff, and ensure exceptional guest experiences with precision and warmth.

The role emphasizes culture-building, mentorship, and career growth as Vandelay expands nationwide, offering tools, mentorship, and visibility for long-term advancement within the organization.