Assistant General Manager — Guest Experience Leader

The Press Club Grill; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Job summary

Pho Prime is seeking an energetic and experienced Assistant General Manager to help lead our team and uphold high standards of service and operations.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, loves building people up, and balances guest satisfaction with staff development and profitability.

If you thrive in a fast-paced setting and love delivering memorable dining experiences, this is the place to grow your career.

Qualifications

• 1+ years BOH experience.
• 1+ years FOH experience.
• Strong leadership, communication and problem solving skills.
• Passion for guest service and team development.
• Ability to thrive in a high-volume, fast-paced environment.
• Flexible availability (nights, weekends, holidays).

Responsibilities

• Support the General Manager in all aspects of daily operations
• Lead, train, and motivate FOH and BOH teams to deliver exceptional guest experiences
• Maintain a strong presence on the floor and ensure consistent service standards
• Manage and count inventory
• Assist with staff development
• Ensure compliance with all heal, safety, and company policies
• Oversee BOH team to ensure proper prep levels are maintained
• Support the BOH team during rushes

Skills

Leadership

Communication

Problem solving

Guest service

Team development

Job description

Pho Prime is seeking an energetic and experienced Assistant General Manager to help lead our team and uphold high standards of service and operations.

The ideal candidate is a hands-on leader who thrives in a fast-paced environment, loves building people up, and balances guest satisfaction with staff development and profitability.

If you thrive in a fast-paced setting and love delivering memorable dining experiences, this is the place to grow your career.