Assistant General Manager: Growth & Member Service Lead

Workout Anytime; Rome (GA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Workout Anytime in Georgia seeks an Assistant General Manager to support the General Manager in driving club performance, member experience, and growth through direct sales execution.

This leadership role leads by example, mentors staff, manages daily operations, and ensures brand standards while pursuing profitability and high member satisfaction.

The position requires flexible scheduling and a track record of sales success in fitness or related fields.

Qualifications

• Minimum of 2 years of leadership experience in fitness, retail, hospitality, or another sales-driven environment.
• Proven ability to achieve sales goals and lead high-performing teams.
• Strong leadership, communication, and coaching skills.
• Excellent organizational and problem-solving abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Flexible schedule, including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead daily membership sales through prospecting, tours, referrals, and community outreach.
• Execute daily sales activities, including outbound lead calls, follow-up, appointment setting, and membership sales.
• Generate point-of-sale referrals and promote Success Sessions.
• Support personal training revenue growth through member onboarding.
• Monitor daily, weekly, and monthly sales performance and implement action plans to achieve club goals.
• Assist with recruiting, interviewing, onboarding, and training new team members.
• Coach Sales Associates and Member Experience Experts on performance and service.
• Foster a positive, high-performance culture built on accountability, teamwork, and continuous improvement.
• Support opening and closing procedures and maintain a safe environment for members and staff.
• Drive membership retention through exceptional service and proactive member engagement.

Skills

Leadership experience

Sales leadership

Communication skills

Organizational skills

Problem-solving

Flexible schedule

Job description

Workout Anytime in Georgia seeks an Assistant General Manager to support the General Manager in driving club performance, member experience, and growth through direct sales execution.

This leadership role leads by example, mentors staff, manages daily operations, and ensures brand standards while pursuing profitability and high member satisfaction.

The position requires flexible scheduling and a track record of sales success in fitness or related fields.