Assistant General Manager - Growth, Leadership & Member Experience

Workout Anytime - Pugh; Fort Walton Beach (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Workout Anytime - Pugh is seeking an Assistant General Manager in Fort Walton Beach, FL to lead daily membership sales, coach a team, and ensure top-tier member experience. You will drive club performance, maintain brand standards, and oversee operations with a focus on profitability and guest satisfaction.

The role emphasizes coaching staff, managing schedules, and delivering excellence across sales, service, and operations, with a path for career advancement in a growing fitness brand.

Qualifications

• Minimum 2 years of leadership experience in fitness, retail, hospitality, or another sales-driven environment.
• Proven ability to achieve sales goals and lead high-performing teams.
• Strong leadership, communication, and coaching skills.
• Excellent organizational and problem-solving abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Flexible schedule, including mornings, evenings, weekends, and holidays.

Responsibilities

• Lead daily membership sales efforts through prospecting, tours, referrals, and community outreach.
• Execute daily sales activities, including outbound lead calls, follow-up, appointment setting, and membership sales.
• Generate point-of-sale referrals and promote Success Sessions.
• Support personal training revenue growth through quality member onboarding.
• Monitor daily, weekly, and monthly sales performance and implement action plans to achieve club goals.
• Assist with recruiting, interviewing, onboarding, and training new team members.
• Coach Sales Associates and Member Experience Experts on sales performance and member service.
• Hold team members accountable to company standards and KPIs.
• Foster a positive, high-performance culture built on accountability, teamwork, and continuous improvement.
• Support employee development through regular coaching and feedback.
• Ensure the club remains clean, organized, fully operational, and aligned with brand standards.
• Assist with inventory management, club maintenance, and operational checklists.
• Deliver outstanding customer service while proactively resolving member concerns.
• Ensure compliance with all company policies, procedures, and operational standards.
• Support opening and closing procedures and maintain a safe environment for members and staff.
• Support labor scheduling and payroll management to maximize productivity.
• Monitor club expenses and assist with managing operational budgets.
• Analyze club reports and performance metrics to identify opportunities for improvement.
• Drive membership retention through exceptional service and proactive member engagement.
• Assist the General Manager in achieving club profitability and financial goals.
• Participate in daily huddles, weekly meetings, and monthly performance reviews.
• Communicate promotions, operational updates, and company initiatives effectively.
• Partner with the General Manager to execute strategic initiatives and improve club performance.
• Ensure consistent execution of company standards across all operational areas.

Skills

Leadership

Sales goals

Communication

Coaching

Organization

Multitasking

Flexible schedule

Job description

Workout Anytime - Pugh is seeking an Assistant General Manager in Fort Walton Beach, FL to lead daily membership sales, coach a team, and ensure top-tier member experience. You will drive club performance, maintain brand standards, and oversee operations with a focus on profitability and guest satisfaction.

The role emphasizes coaching staff, managing schedules, and delivering excellence across sales, service, and operations, with a path for career advancement in a growing fitness brand.